VCA Met Vet West Animal Hospital Testimonials

We value feedback from our clients. Please share your story with us by writing a testimonial.

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Words are Not Enough

-Cheryl Fascetti from Pittsburgh, PA
Pet Name: OTIS

There are no words to thank all those that helped a member of our family. Unsure of what was wrong with Otis, Dr Carr and the loving staff at Met Vet took the time to pin point the problem. Without Dr Carr, I am not sure Otis would be his ornery self today. Not only did she and the staff help him, they helped our entire family because without Otis, we would be void of the joy he brings to our lives. From the bottom of our hearts, THANK YOU!

Thank You Met Vet, Dr. Lettich, and Staff

-Laura and Mike from Pittsburgh, PA
Pet Name: Maverick

We thought we were doing a good thing by "rescuing" a puppy from Craigslist and we fell in love with Maverick immediately. We had been told by our "rescuer" that he had all of his shots and was in good health, however within a few days of having him, could tell that something was wrong. We took him to Met Vet on McNeilly Rd. and they told us that he had Parvo, which is deadly to puppies. We went ahead with putting him in the hospital and Dr. Lettich and the staff at both the McNeilly and Campbell's Run location treated him as one of their own and he was eventually able to pull through!! Without their care and dedication to our little puppy, we would have lost him. We couldn't be more grateful or appreciative. Thank you Dr. Lettich and team!!!


-Patricia Laepple from PITTSBURGH, PA
Pet Name: Rocky

I brought my Rocky to the Robinson office, in very bad shape, I knew I wasn't leaving with my baby boy, and I in turn was in very bad shape, they were so understanding and caring! They called and left voice messages to see if I was ok, and a condolence card came in the mail. Thank you for taking care of my Rocky till the end. I brought him home today, very happy he's finally home with me!

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Compassionate, Quality Care

-Rich and Robin from Pittsburgh, PA
Pet Name: Boo Boo

We brought BooBoo our cat to the hospital in Robinson. The staff took her in straight away. From the receptionist, who was busy, took the immediate time for the emergency to Dr. Kelly, the vet on duty and the vet assistants, gave us quality care, understanding, respect and time we needed to say our goodbyes. We are grateful for your hospitality and helping us through a difficult time.

Nena's coyote attack survival (THANK YOU VCA)

-Monica Rogers from Steubenville, OH
Pet Name: Nena Lee Rogers

I have no words to describe how grateful my family and I are to Dr. Pietrzak and the AMAZING staff at this super furry family hospital. On October 8th, 2014 my toy Poodle Nena was severely attacked by a coyote at 6;50 AM in our backyard. Needless to say, both vets we had taken out pets to for years, (one that I thought was our "friend") were unavailable, and frankly, very non caring at our dire situation.. there's no other way to explain it, Nena was slowly dying in my arms, she was 10 1/2 years old, full of life, and by the looks, she put on a really good fight, so we were not about to give up on her. We drove straight to VCA Met Vet, I spoke to them on phone and they were waiting for us. When I walked through those doors, I never forgot how we were received, with such kindness and compassion, Dr. Pietrzak kindly extended her arms and said: " can we take your baby now, we will do everything we can to save her ok" and she spoke to Nena as if Nena was her own child, the staff, ohhh, I could go on and on about them, such kind, sweet and super professional girls. Nena loves them! Nena was in very bad shape, but Dr. Pietrzak saved her life, then after 24 hours, instead of telling us to keep Nena there, she told us of another Hospital she recommended since now Nena was stable and able to travel 30 minutes, they were all about saving our baby, NOT monetary gains like some vets. Anyhow, Nena was in intensive care at another amazing Hospital for 2 weeks, they have never seen a coyote survival pet before, so she's like their mascot ;-). She's doing really well, and refuses to see any other doctor but Dr. Pietrzak, she also referred her sister Penny who loves them so... after leaving intensive care, we've decided that 35 minutes is a very short drive (we would've gone further really) to assure that our pets receive the best love and care they can get. After all, they are our furry children. I recommend this Hospital because they are capable of taking care of a dying loved one, with TLC and professionalism, but, furthermore, if my pets are in dire conditions, I certainly know my old vets aren't jumping out to care for them before they open, 8 or 9am, and certainly NOT on weekends, well, rest assure, VCA will, I am forever grateful. Also, if you think sometimes you have a longer wait than usual, which is not common, but can happen, it might be because they're taking care of a pet like Nena, and so they need everyone available to make sure she lives, AND IN THE FUTURE THAT COULD BE ONE OF YOUR LOVED ONES THEY'RE CARING FOR... I can assure you they will take care of your pet, as if they were family. THANK YOU. Monica, Jon, Harold, Rhiannon, Penny Lee (Nena's sister) and last but not least. forever grateful Nena Lee Rogers