Client Services

  • Receptionist

    Raquel Howard

    Raquel is one of our receptionists, who was previously working at our sister hospital, VCA Animal Emergency SE at Caulder Rd.  She will greet you and your furry friend at the front desk.  Raquel is a hard worker, and loves helping pets.

  • Receptionist

    Kiley Mason

    Rhee Mason was born and raised in Texas City.  She has had a love for animals since she was a child, always trying to help any animal in need.  She has three pitbull terriers: Diimah, Novax, and Draco, and a dachshund named Sam.  In her spare time she loves to read and shop.  She will be happy to assist you at the front desk.

  • Receptionist

    Patricia Nowlin

    Patti has been with our team since June 2009. She was raised in Alvin. She has lots of experience with animals because of her previous days as a groomer. She has been in the pet industry for about 25 years. She has a daughter and a son and 2 granddaughters as well as two bull terriers Pistol and Taz.

  • Receptionist

    Brenda Shinn

    Brenda was born in Indianapolis, Indiana and later moved to Texas City in 1984. She enjoyed working with children, until she decided to make a career change and became part of the VCA team in February 2010. She has a son who is in the Army and a daughter who is graduating with a communication degree from Texas State University.