Client Services

  • Receptionist

    Katie Harlan

    Katie is a full-time receptionist. She is happy to help you and your pets. In her spare time, Katie enjoys barrel racing and fishing. She has 9 horses, 3 dogs, and 3 cats.

  • Receptionist

    Whitney Hatcher

    Whitney is a full-time receptionist and here to provide excellent customer service to you and your pet. Whitney found a love for animals during her time in FFA. She now has 3 sons that she enjoys watching play baseball. 

  • Receptionist

    Monica Justice

    Monica is a valued member of our team and a pillar of the community. She is always happy to serve our clients and greets everyone with a smile. Monica is active in the community and participates in both the volleyball and kickball programs.

  • Receptionist

    Brenda Shinn

    Brenda was born in Indianapolis, Indiana and later moved to Texas City in 1984. She enjoyed working with children, until she decided to make a career change and became part of the VCA team in February 2010. She has a son who is in the Army and a daughter who is graduating with a communication degree from Texas State University.