Client Services

  • Receptionist

    Katie Harlan

    Katie is a full-time receptionist. She is happy to help you and your pets. In her spare time, Katie enjoys barrel racing and fishing. She has 9 horses, 3 dogs, and 3 cats.

  • Receptionist

    Whitney Hatcher

    Whitney is a full-time receptionist and here to provide excellent customer service to you and your pet. Whitney found a love for animals during her time in FFA. She now has 3 sons that she enjoys watching play baseball. 

  • Receptionist

    Patricia Nowlin

    Patti has been with our team since June 2009. She was raised in Alvin. She has lots of experience with animals because of her previous days as a groomer. She has been in the pet industry for about 25 years. She has a daughter and a son and 2 granddaughters as well as two bull terriers Pistol and Taz.

  • Receptionist

    Brenda Shinn

    Brenda was born in Indianapolis, Indiana and later moved to Texas City in 1984. She enjoyed working with children, until she decided to make a career change and became part of the VCA team in February 2010. She has a son who is in the Army and a daughter who is graduating with a communication degree from Texas State University.