We value feedback from our clients. Please share your story with us by writing a testimonial.
Great staff-Kathleen and Chuck Gormley from Big Bear Lake, CA
Pet Name: Dusty, Jack, Rorey
Just a note to tell you that in the eight years we have been bring our animals to your facility, we have always had a positive experience from the wonderfully helpful and cheerful front staff to the caring and professional hands on procedural care.
Your business is always VERY busy. No matter the hustle/bustle and number of patients/owners waiting, Vicki, Cathy, Nancy, Cynder, Trudy and all others tending the front desk are over the top considerate, thoughtful and caring for all. The Doctors are wonderful, the techs attentive and professional and we are just happy to know our animals are in your care.
Please extend our thanks to your entire staff.
Thank You Lakeside Animal Hospital-Kelli Coonrod from Ontario, CA
While visiting BB for TG weekend, our precious pup became very ill. Severe vomiting, heaves followed by completely non-responsive. It was determined he was poisoned by ingesting a pill. His condition was critical, prognosis poor. We are very grateful to the staff at VCA Lakeside Animal Hospital (Trudy, Cathy, Lanae, Dr. Perkins & Kat); because of their excellent skilled care, genuine love & compassion - our precious Butterball is alive, well & very happy (so are we!).
BETTER LATE THAN NEVER-Michael and Liz Haas from san marcos, CA
Pet Name: CHEWY
WE LOVE THE CARE AND DEVOTION YOU GIVE TO ANIMALS. IT HAS BEEN ABOUT 8 MONTHS SINCE YOU SAVED OUR DOG, CHEWY, FROM A POSSIBLE FATAL CAR ACCIDENT AND WE HAVE NOT FORGOTTEN HOW GRATEFUL WE ARE TO YOU. MUCH THANKS TO DR THOMAS AND STAFF WHO STAYED WITH HIM ALL NIGHT AND PULLED HIM THROUGH. I KNOW HE HASN'T FORGOTTEN YOU EITHER BECAUSE HE HAS GONE TO OTHER VETS SINCE THEN AND DOESN'T SEEM AS COMFORTABLE AS WHEN WE RETURN TO YOUR OFFICE. HE REMEMBERED YOU ALL AND THAT IS WHY WE LIKE TO COME TO SEE YOU FROM NO. COUNTY SAN DIEGO AREA. THANK YOU FROM THE BOTTOM OF OUR HEARTS FOR SAVING HIS LIFE BECAUSE WE LOVE HIM SO MUCH!
Great Vet Hospital-Cynthy B. from Glendora, CA
Pet Name: Toby, Cricket, Putter
It was very important to us to have a vet in Big Bear, since we are there quite often. We have two elderly dachshunds (13 & 14yo) and one 5 yo Sheltie. We have taken them in for emergencies, as well as dental care. The staff and doctors were always very professional, explaining everything thoroughly and the care is excellent. Everyone is gentle, compassionate and very knowledgeable, plus quite polite and kind to the possibly worried owners, too. We can't say enough for the care given at VCA Lakeside and we are so glad to have found this vet office!
We Love VCA Lakeside-Linda Q from Big Bear City, CA
Pet Name: Grace
The staff and Doctors at VCA Lakeside are wonderful. They are knowledgeable and always helpful and honestly and truly love animals. Dr. Thomas compassionately cared for our senior dog for several years after we moved to Big Bear. She is now the primary vet for our puppy and showing the same compassion and level of expertise that we have come to expect from VCA. She takes the time to our answer questions and makes sure we are comfortable with the treatment. Thanks Dr. Thomas and everyone at VCA Lakeside!
SUSIE-TRINITY CHELINI from SUGARLOAF, CA
Pet Name: SUSIE
TWO WEEKS AGO ON MONDAY OCTOBER 15th I LOST MY BABY SUSIE TO CANCER. SHE HAD DIED AT HOME IN MY ARMS. MY HEART WAS SO BROKE MY DOGS ARE MY KIDS. I BROUGHT HER TO VCA TO BE CREMATED. THEY LET ME IN A ROOM BY MYSELF TO SAY GOOD BUY TO HER. THE NURSE WHO CAME IN PICKED HER UP LIKE SHE WAS A BABY WHICH SHOWED THEY CARED. WHEN THEY CALLED ME TO PICK UP HER REMAINS. I WALKED IN THEY HANDED ME A BEAUTIFUL WOOD BOX WITH A LOCK AND KEYS WRAPPED IN A PRETTY WRAP AND ALSO A CERAMIC PLATE WITH HER PAW PRINT AND ANGEL PIN. I ALSO RECEIVED A BEAUTIFUL POEM AND CERTIFICATE. I CRIED JUST AS HARD WHEN SHE PASSED. IT JUST SHOWED ME THAT THEY REALLY DID CARE FOR MY BABY. WHEN I OPENED HER BOX TO PUT HER TAG FROM HER LEASH AND A CROSS IN. INSIDE WERE HER ASHES AND A ROSE. VCA HAS A SPOT IN MY HEART. THEY REALLY DO CARE. I WILL BE BRINGING MY OTHER TWO BABIES THERE FOR THEIR NEEDS.
The best Doctors and Staff-Earl Forthun from sugarloaf, CA
Pet Name: Bridgett
I Just Want To Say THANK YOU!!!
DR Sevedge & DR Perkins And The whole Staff. Trudy, Nancy, Cender, Cathy ,MT, Tamara,Vicky,And the rest At VCA.For the care that not only my Pets receive,But the heart felt care you give to the owners as well.THANK YOU
A great hospital-Walter Ward from Big Spring, TX
We have had our two dogs and a cat treated at this hospital and highly recommend it. The staff is friendly and courteous and the Doctors are knowledgable and thorough. The next time we visit the Big Bear Lake area we will definately take our animals in for a checkup.