Client Services

  • Client Service Manager

    Emily Dickson

    Emily was born and raised in Meredith, NH. She graduated from UNH with a business degree in 2003. After trying out a few different careers, Emily has found a home at the VCA Lakes Region Veterinary Hospital and VCA Laconia Animal Hospital. She has always adored animals and loves seeing all the different animals come into the hospital. Emily's free time is spent with her husband and energy filled Weimaraner, Cooper, enjoying all four of New Hampshire's beautiful seasons.


  • Receptionist

    Ferrah Bozdag
    School: York County Community College

    Ferrah is a new addition to the VCA team, joining us in May 2014. She currently resides in Alton, but having a mother in the Army meant she got to travel the world and live many places, and was even born in Germany! Ferrah is currently working towards her associates degree in liberal arts from York County Community College.

    Ferrah enjoys surfing, and spending her free time with family. She lives with her calico cat, and has a saltwater fish tank. She loves meeting all of our clients, and getting to know their pets. Ferrah is a welcome addition to our team, and she is hoping in the near future to become full-time.


  • Receptionist

    Lisa Davidson

    Lisa has been a valued member of the VCA team for 10 years. She has an array of pets including a goat, chickens, 2 Saint Bernard mixes named Thelma and Louise, and 5 cats named Sasha, Darby, Sage, Ebony, and Tippy.

    Lisa is from Portland, ME, and enjoys reading and spending time with her pets. What she loves most about working at VCA is working with and meeting everyone's pets.


  • Receptionist

    Billie Mackinnon

    Billie Mackinnon is a receptionist at VCA Laconia Animal Hospital & VCA Lakes Region Veterinary Hospital. She was born and raised in El Paso Texas, and has lived in New Mexico, Colorado and Massachusetts, before settling in New Hampshire. She started working for both hospitals since she moved to the Lakes Region of New Hampshire in 2005. When not at work, she loves spending time with her husband and two white German Shepherds, Scout and Luna.

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