VCA Highlands Animal Hospital

Testimonials

We value feedback from our clients. Please share your story with us by writing a testimonial.

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Showing 11-15 of 15
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  • Thank you for your compassion

    -Dennis and Linda from Abingdon, VA
    Pet Name: Licorice

    We were forced to make a very difficult decision to have one of our dogs euthanized. She was suffering and no longer had any quality of life. Although we knew what had to be done, we really struggled with it. I cannot tell you how much it meant to get not one, but two phone calls from the vet to be sure we were okay. The staff was equally wonderful. Thank you for helping us through a horrible time.


  • Abigail

    -Cindy from Abingdon, VA
    Pet Name: Abigail Dickenson

    The staff at Highlands VCA always goes above and beyond expectations in the care of our blind diabetic basset hound. It is such a comfort to know that she is so well taken care of and her needs are met with such kindness and concern. Dr. Robinson provides so much information and help-she has made this journey possible. Thanks so much for everything!


  • Went Above and Beyond for Pie-Pie

    -Jessica Street from Bristol, VA
    Pet Name: Pie-Pie

    Pet Image Our 2 year old Sheltie, Pie-Pie, became suddenly ill on a Saturday morning. Pie-Pie's vet office was closed and after searching on the internet, we found VCA Highlands.

    They took her right in and cared for our Pie like family, not a patient. They called post-office hours with updates. Unfortunately, Pie-Pie went into complete kidney failure and at 11:30 pm, Dr. Hill called and asked what we would like to do. Pie-Pie was humanely euthanized and placed in a safe place until we could pick her up. It was the hardest thing we have had to do but VCA Highlands comforted us so much. We have another dog, Pearl, who will now be a client for life at VCA Highlands.


  • Snowy Night

    -Rita Jo Porter from Coeburn, VA
    Pet Name: Tucker

    I have been a client at VCA for at least 20 years. They have always been there for me regardless of the time of day or night. One snowy night well after hours, as with most emergencies, I had a dog in congestive heart failure. The weather was terrible, snow was quickly covering the highway but when I called the emergency number the doctor on call was there for me. Despite the fact it took us twice the amount of time to make the journey he was there waiting for us. This my friends is peace of mind.

    We have seen many of our fur children lives extended lives because of the excellent care they have received from the staff at VCA Highlands Animal Hospital.

    RJ Porter
    Coeburn, VA


  • Everyone at VCA Highlands Cares

    -Becky Porter from Gray, TN
    Pet Name: Kady

    The doctors and staff at VCA Highlands Animal Hospital are the most knowledgeable, caring and compassionate that I have ever known. They treat my dogs like members of my family, not just as a pet or animal. The care and concern shown for the well-being of my dogs and me have gone beyond my expectations for veterinary health care. Every member of the staff with which I have had contact, including the technicians and groomers, all greet the girls and me by name, which shows the importance they place on making everyone welcome and comfortable in that setting. I really can't say enough good things about everyone at VCA Highlands. I wouldn't trust the care of my 'girls' to just anyone, but I feel so comfortable in bringing them to Highlands. The care and concern that everyone showed when I lost Maggie was beyond believable; and the joy that everyone shared with me when I brought Kady and Lilli to the office the first time was heartwarming. Thanks a million times for everything.

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Specialty Care

Sometimes sick or injured pets need the care of a veterinary medical specialist. When that happens, VCA specialty hospitals work closely with the general practitioner veterinarians who refer cases to us in order to provide seamless veterinary care to your pet. When your pet is facing any kind of serious illness or injury, our specialty referral hospitals will provide the compassionate and expert care your beloved pet needs.

Our goal is to make sure that when you and your pet are in need that you have access to board certified specialists who are up to date on the very latest developments in their field. In our state of the art hospitals, our specialists also have access to the most sophisticated diagnostic and treatment tools and techniques from ultrasonography and endoscopy to CAT scans and even MRI.

As part of the VCA family, we have over 83 specialty hospitals across the US and Canada which provide referral specialty care, so there may be one near you. Our specialized services include: behavior, cardiology, critical care, dentistry, dermatology, integrative medicine, internal medicine, neurology, oncology, ophthalmology, radiology, rehabilitation, reproduction, and surgery.

Find a VCA Specialty Care Animal Hospital near you:

 

See all VCA Animal Hospitals >

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Emergency Care

In case of emergency, please call us immediately. We have a Doctor on call after hours to meet your emergency needs. Our after hours emergency phone line is: 276-492-9969.

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