We value feedback from our clients. Please share your story with us by writing a testimonial.
A hard decision made easy-Ted Nowlin from Champaign, IL
Pet Name: Patsy
The hardest decision I had to make involving my girl Border Collie Patsy, was made so much easier for me by the wonderful staff at VCA. Morgan, your advice and willingness to go the extra mile, made me feel this was the right thing to do. I will always remember that. Patsy's health was failing since she had a stroke last year at the age of 13. Knowing that I wanted to make Patsy as comfortable as possible in her last minutes, Morgan arranged for Dr. McElroy to meet us at our vehicle in the parking lot. As I held Patsy in my arms, Dr. McElroy gently assisted her to peacefully drift off. Patsy's been gone a week now, and there is not minute of the day I don't think about her. But I am so happy the last minute I had with her was under our terms and in a familiar environment. That meant a lot to me. Thank you Dr. McElroy for being so compassionate and caring for me and my beloved Patsy. Ted
Reglisse is enjoying his trip-M.-C. Brunet from Savoy, IL
Pet Name: Reglisse
Thanks to the advice and care of VCA, Reglisse is doing great after his surgery, recovering fast, and able to enjoy his trip to France.
Confidence and Compassion-Gloria Roubal from Champaign, IL
Pet Name: Silvio, Nica, Stella, and Zeba
We have been taking our beloved pets to Dr. Dust and Dr. Neitzel (retired) when they had a practice in an old house in Urbana in the 1980s; when they moved to Savoy we followed them there. Our animals receive the most excellent care (from ALL of the doctors at VCA) - they go above and beyond in all ways. We just had our dog Silvio at VCA today to see Dr. Dust for his annual shots, etc., and he requires very special handling. Dr. Dust always makes us feel comfortable and confident in him as a doctor who can handle such a challenging dog. Dr. Dust always explains everything so clearly, is never in a hurry, listens carefully to our concerns, shows remarkable care and compassion, and leaves us feeling so grateful for Dr. Dust as well as the other excellent doctors and the rest of the staff. I have so many other stories I could write, but I will end here and just say that my husband and I feel so fortunate to have such an amazing clinic. Our four animals get the best care possible, and we wouldn't have it any other way.
Zachary LOVES his VCA-John and Joyce from Rantoul, IL
Pet Name: Zachary
This is our 2nd Miniature Schanuzer and Dr. Dust has taken care of both of them from puppies.
The "Zach Attach" has always gotten the best of care from all the staff at VCA! He actually gets excited when we are coming down the street toward the hospital. Through surgeries, our over-protectiveness and now diabetes the staff has gone out of their way to help us and keep us informed. Dr. Dust has called us late in the evening to give us results and ALWAYS takes the time to answer our questions and give us in depth explanations in lay terms. The staff is absolutely the best.
Thanks for the great care that you have given both Zachary and Brutus over the past 24 years.
VCA Is The Best-Lou and Trina from Urbana, IL
Pet Name: Harry
Harry is our second dog taken care of by all of the caring folks at VCA. Dr. Dust is the best, but when he has been busy we have received great care from Dr. Sporer and others. Of course, it takes a great staff to back them up, so we thank them as well. Thanks!!!
Thanks-W. L. Armstrong from Champaign, IL
Pet Name: Rosie
VCA Heritage was my third call, after Rosie developed an eye infection and two other animal clinics suggested by friends were unavailable until late the next afternoon. VCA took her promptly, quickly got the infection under control and -- based on Rosie's good response to their recommended long-term treatment -- delivered the right care. Big thanks to Drs. McElroy and Dust.
New Dog Owners-Gabe and Amanda from Champaign, IL
Pet Name: Lucy
Lucy is our first dog and we are so glad to have chosen VCA! All the people are great and the doctors are so good at what they do. We love the care and attention Lucy receives. Thank you so much for your commitment!
Great Care-Mitzi and Abbie from Champaign, IL
Pet Name: Mitzi and Abbie
Dr. Dust and Dr. Rhodes keep us healthy and happy. They are the best vets ever. We do Bichon Rescue and they help us with our rescues also.They are great Vets and people.
Great care from Dr McElroy-Anne from Champaign, IL
Pet Name: Clara
My dog, Clara, loves going to see Dr. McElroy! Dr McElroy clearly loves dogs and always takes time to make Clara feel comfortable. We both appreciate her professionalism and caring manner.
Dr. Sporer is a Fabulous Vet-Jody from Urbana, IL
Dr. Spoerer is a responsive, caring, and competent vet. She takes her time and explains all options. She is extremely loving of our 4 pets. I don't know what we'd do without her. We only wish she would work more hours!