VCA Heritage Animal Hospital Testimonials
We value feedback from our clients. Please share your story with us by writing a testimonial.
VCA is just wonderful-Eddie from Champaign, IL
Pet Name: Emma
As a first time dog owner, one of the things that I worried about was how the dog would react to the vet. I've always heard of and known dogs to dread the vet and fight and crawl their best to stay out of the door.
The first time I brought Emma in, she was treated with nothing but oohs and aahs from the staff - from the reception to the vet and they pumped her so full of treats she probably thought she had died and gone to puppy heaven! Dr. McElroy was wonderful, although because of scheduling I've started seeing Dr. Rhodes more frequently and I couldn't be more satisfied. Dr. Rhodes is friendly, amazing with Emma and treats her as good as I do, which means a lot.
The constant, high level of care I've received from VCA has been nothing short of astounding and I wouldn't hesitate to recommend the hospital to anyone. The best thing I can say is that they took one of my dog-owner nightmares in vet visits and have turned a vet visit into something both Emma and I look forward to!
Diva Thinks VCA is Great-Kim Knap from St. Joseph, IL
Diva, a foster dog from CCHS just made a miraculous recovery from a broken leg. Her recovery would not have been possible without the generous work of Dr. Duane T. Dust and his staff. They are professional, compassionate and capable. They never treated her like a foster dog. Our sincere thanks!
A lifetime of wonderful care-Grace Giorgio from Atwood, IL
Pet Name: Malchik and Sukha
The decision to make Central Illinois our permanent home became easier when I realized that my cats Malchik and Sukha would have Dr. Dust as their vet for the rest of their lives. We met Dr. Dust and VCA Heritage in 1995 when I came here for graduate school. His caring approach to Sukha and Malchik and thoughtful and patient explanations over the years have made me and my cats know we are in the right hands. I can't say they like getting in their cat carriers, but once they are in Dr. Dust's hands they are calm and receptive to his attention. At 16 years old, they are doing well thanks to a lifetime of wonderful care!
Very Appreciative-Meghan from Champaign, IL
Pet Name: Casey and Abby
I am so thankful for Dr. Dust. Casey was constantly sick when he was younger and no other vet could figure out what was wrong. My mom had the same problem with our dog, so she began going to Dr. Dust and was very happy with him. Because of this, I made an appointment for Casey and he figured out right away what was wrong with him. He is always very patient (and I have to admit Casey is not exactly cooperative at his appointments) and makes sure all of my questions are answered before we are finished. I am very grateful for the care that both of my cats have received at VCA for that past 8 years.
Harold Loves VCA-Shondra Loggins from Champaign, IL
Pet Name: Harold Loggins
Harold does not like to get his boosters, what doggy does. But he loves the attention and friendliness of the VCA staff. His tail gets to wagging when he gets in the door, a little from excitement and a little from anticipation. And while he shakes as he is on the table, preparing for the inevitable, he knows that a great smile, hug, and treat from Dr. Rhodes are to follow. Thanks for everything VCA staff and Dr. Rhodes!
We love VCA-Kye from Savoy, IL
Pet Name: Daisy
We began bringing our two dogs, Daisy and Capri, to VCA in August and have had incredible experiences from the start. Daisy is a rescue and is very scared of meeting new people, but Dr. Spoerer and the staff at VCA are so sweet and put her at ease. It is a huge help to know that our girls will be cared for and shown love when we take them to the vet! Thanks VCA!
Best Vet Ever-Caroline from Savoy, IL
Pet Name: Capri
My husband and I have two crazy dogs, one of whom (Capri) recently jumped through a pane of glass and had to have emergency surgery. Although VCA was unable to do the surgery in-house, they were quick to take care of Capri and prepare her for the transfer to the emergency clinic. Their quick action made what could have been a major problem into a very manageable injury. We took Capri back to VCA for all of her follow-up visits, during which all of the staff gave her so much love, were incredibly caring, and showed genuine concern for her recovery. Dr. McElroy and Dr. Spoerer were so patient as we called in with questions regarding Capri's wound, and whenever we brought her in for a check-up they were careful to take the time to address all of our concerns without making us feel rushed. Capri is back to her crazy self, evidenced by her eating my homemade pie off the counter last week. Hopefully our future visits will be less frequent, but we always look forward to going to VCA and know that we are putting our dogs into the greatest hands with the people there! Best vets ever!
Our Wonderful Experience-Alicia from Champaign, IL
Pet Name: Shadow
Our WONDERFUL Experience was when I took our dog Shadow to VCA. The Staff is just AWESOME! Everyone was not only friendly, unbiased and professional, but they were just down to earth. They set aside their professionalism to laugh a bit. Dr. Elroy, well I cannot find a word great enough to say about her. I LOVE HER! You talk about BEDSIDE MANNERS, she has them! I wish she was my physician. She even took time for to converse and play with my grandson, who talked everyone ears off. There was also one Technician who gave my grandson crayons and a drawing so he wouldn't be bored. (I'm sorry I forgot your name)I wish to thank all of you very much for making our first visit welcomed and comfortable. I look forward to bringing Shadow back to you. all.
Why I love VCA-Julie from Champaign, IL
Pet Name: Romeo, Harry, and Marlee
My family has been going to VCA for as long as I can remember. They even saved our family dog at one point in time. We are so lucky to have such wonderful doctors who genuinely care about our pets. I have three cats and they always get great care!
So pleased and thankful...-Tara Rae from Woodridge, IL
Pet Name: Booda
I was devastated, when it became too painful for my 5 yr old Olde English Bulldogge (Booda) to use his hind leg b/c of his "luxating patella" or "floating knee cap" (to make matters worse, Booda tore the ACL, in this already injured leg). Dr. Dust and his staff were so patient and thorough; making sure I knew and understood (at all times), what procedures needed to be completed and what they would entail, to repair Booda's leg. I got regular updates, on his condition, after the surgery, and Dr. Dust did everything, in his power, to minimize my expenses. My father is a veterinarian, and Booda is like my child, so I have very high standards, when it comes to Booda's care. Dr. Dust and his staff exceeded my every expectation...I am so very thankful. Booda's recovery is going smoothly...I live in the Chicagoland area, but being a patient of Dr. Dust is worth the commute. Thank you so much!