Client Services

  • Client Service Manager

    Shanna I.

    Shanna joined our team in 1996. She and her husband live in Green, and have 2 sons ages 12 and 10. She also has a black Lab named Zeke.

  • Client Service

    Brandy B.

    Brandy has been with us since 2000. After learning just about every department in the hospital, she now works primarily at our front desk as a client service representative. Brandy and her family live in the Green area and have 3 dogs and 1 cat at home.

  • Client Service

    Rachel B.

    Rachel joined our team in March of 2013 and does "double-duty" as both a client service representative and a veterinary assistant!  She is not the only person in her family to work here...her sister Julie does, too!!  Rachel is a life long resident of Green.  She has been riding and showing horses since she was 8 years old!  Rachel has 2 cats at home; "Alice" and "Tigger", and one dog named "Diesel".  We are very excited to have Rachel as part of our team.

  • Client Service

    Devon C.

    Devon joined the VCA Green team in February of 2016, and is part of our fabulous crew of Client Service Representatives! You will see her smiling face behind the front desk ready to help you when you and your pet(s) arrive at the hospital.

    Devon lives in North Canton, and in addition to working here, is also a licensed realtor with Howard Hanna. Outside of working, she enjoys spending time with her friends, relaxing and hiking with her three dogs: Stella (Goldendoodle), Bailey and Penelope (both Poodle mixes).

  • Client Service

    Jennifer L

    Jennifer joined our staff in November of 2013 and is part of our boarding department.  She is one of the compassionate professionals who care for the animals that are boarding with us while their owners are away.

  • Client Service

    Melanie L.

    Melanie joined our team in June of 2015 and works as a CSR at the front desk. Melanie was born in Naperville, Illinois and grew up in quite a few cities in Ohio. She has lived in Copley, Green, Manchester and Bath. When she graduated high school, she moved to Denver, Colorado for a little while and then moved back to Naperville, Illinois. She eventually returned back to Ohio.

    Melanie is currently enrolled in the Veterinary Technician program at Cuyahoga Community College to obtain her associate's degree. She would like to further her education and obtain her bachelor's degree, but she is unsure in which field.

    Outside of work and school, Melanie loves to swim, watch scary movies, do crafts and play with her dogs. She has a 4 year-old Boxer/Pitbull mix named Chloe, a 2 year-old Blue Nose Pitbull named Zeus, and a 6 month-old (recently adopted) terrier mix named Charlotte. She also has a Beta fish and a bottom feeder.

  • Client Service

    Christine P.

    Christine has been with us since March of 2009. She worked as an emergency veterinary assistant for several years, but is currently works at the front desk as a client service representative! Christine has 1 dog named Baylee, and 1 cat named Zoey.

  • Client Service

    Loran R.
    School: University of Akron - Wayne branch, Veterinary Assistant

    Loran joined the VCA Green family in October of 2014. She is a client service representative at our front desk. Loran earned her veterinary assisting degree in 2013 through the University of Akron. She is planning to continue her education at Ohio State or Kent State to become a Registered Veterinary Technician. Loran resides in Canton, Ohio and has many pets! She has 5 dogs: a black lab named "Lucy"; a Pointer mix named "Chloe"; a dachshund named "Rolo"; a Chiweenie named "Scooter"; and a Whippet named "Tink". She also has a cat named "Ginger". Outside of working, Loran enjoys traveling, camping and hiking.