Client Services

  • Client Service Manager

    Shanna I.

    Shanna joined our team in 1996. She and her husband live in Green, and have 2 sons ages 12 and 10. She also has a black Lab named Zeke.


  • Client Service

    Brandy B.

    Brandy has been with us since 2000. After learning just about every department in the hospital, she now works primarily at our front desk as a client service representative. Brandy and her family live in the Green area and have 3 dogs and 1 cat at home.


  • Client Service

    Rachel B.

    Rachel joined our team in March of 2013 and does "double-duty" as both a client service representative and a boarding assistant!  She is not the only person in her family to work here...her sister Julie does, too!!  Rachel is a life long resident of Green.  She has been riding and showing horses since she was 8 years old!  Rachel has 2 cats at home; "Alice" and "Tigger", and one dog named "Diesel".  We are very excited to have Rachel as part of our team.


  • Client Service

    Nicole F.

    Nicole is one of our client service representatives, and has been working here since March of 2014.  Nicole is studying to become a Registered Veterinary Technician.


  • Client Service

    Christine P.

    Christine has been with us since March of 2009. She worked as an emergency veterinary assistant for several years, but is currently works at the front desk as a client service representative! Christine has 1 dog named Baylee, and 1 cat named Zoey.


  • Client Service

    Loran R.
    School: University of Akron - Wayne branch, Veterinary Assistant

    Loran joined the VCA Green family in October of 2014. She is a client service representative at our front desk. Loran earned her veterinary assisting degree in 2013 through the University of Akron. She is planning to continue her education at Ohio State or Kent State to become a Registered Veterinary Technician. Loran resides in Canton, Ohio and has many pets! She has 5 dogs: a black lab named "Lucy"; a Pointer mix named "Chloe"; a dachshund named "Rolo"; a Chiweenie named "Scooter"; and a Whippet named "Tink". She also has a cat named "Ginger". Outside of working, Loran enjoys traveling, camping and hiking.

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