We value feedback from our clients. Please share your story with us by writing a testimonial.
-SUSAN from FT.WORTH, TX
Pet Name: MIDNIGHT
THANK TO THE THE LADY THAT GREETED ME ON MY ARRIVAL ON WEDNESDAY 10-7-09 AND NICOLE, AND TO THE VET, YOU HELPED ME AND I THANK YOU I DO KNOW GOD WILL BLESS YOU IN YOUR WONDERFUL GIFT OF HELPING THE OWNERS TRY TO MAKE IT IN THERE DIFFICULT TIMES I DO FEEL SAFE THERE AND MY CHILDREN HAVE BEEN GREETED WITH OPEN ARMS. LOVE SUSAN
-chelsea from fort worth, TX
Pet Name: Duke
We took Duke here after he fell, everyone was very professional and caring. We had to put duke down due to his injuries but I will go back here.
-hali from brock, TX
Pet Name: rocky
thank you for send a card about rocky
They saved my dogs life.....
-Jere from Fort Worth, TX
Pet Name: Halo
I had taken my dog to my family vet twice in as many days and had gotten a bill for over $500.00 and on the afternoon of the second day after I took her to my vet she had to be taken to these people as my vets office was now closed. They did an examination and advised that she needed to be hospitalized because of HBC and told me how much it might cost. Surprisingly enough it was not much more that I had already spent on her but they kept her for two nights and days and when she came home she was cured of the problem that she had and is still getting better every day. If it had not been for these "animal angels" Halo would be dead and I would be grieving the loss of my dearest friend. When I picked her up they actually came in under the estimate. I am going to start taking my pets to their clinic for all of my needs since they are a full service vet clinic that happens to stay open 24/7
The Nicest Staff
-Laurie from Fort Worth, TX
Pet Name: Parker
From scheduling an appointment to final check out, each and every person we encountered was exceptionally friendly and kind. Thank you for providing such amazing customer service!
Chloe our beloved cat.
-Larry Garrett from Aledo, TX
Pet Name: Chloe
We found our cat had been shot with pellet gun close to the spine. Couldn't seem to move her legs.Took her to VCA and had to have our beloved kitty put down. Staff was efficient and very caring.
With Heart Felt Thanks
-RONALD NOLES from Houston, TX
Pet Name: Rocky
When visiting from Houston, our sweet little dog took an unexpected turn for the worse. We were greeted with a sense of urgency and compassion. I want to express my heartfelt thanks to the entire team of professionals that helped to make Rocky and our time with him as comfortable as possible. It was not an easy decision for us to make. Thank you for caring for him and us at the time of his passing. Looking back, it meant the world to us. It was hard leaving him behind. From your outpouring of compassion and taking care of the arrangements, we were at peace. The signed Sympathy Card we received in the mail is testimony to the fact that you are a great group of people at the VCA location in Fort Worth @ Cherry Lane. Thank you!
-linda gee from saginaw, TX
Pet Name: lucy
I would like to thank all the staff for letting me call every hour and answering my questions. But. I especially would like to thank Margaret for calling after we lost are Lucy. Thank you all very much your the best.
-Loni Harris from Arlington, TX
Pet Name: Lady
New years eve was spent with me walking with my Silkie while she was just hacking and coughing. It just got worse, she wouldn't drink and I knew that wasn't good.
I looked these folks up on the internet, called and spoke with a very nice and concerned young lady, took in my pet and they treated her very well-were empathetic and professional. We were given careful instructions and given medications. The DR wasn't in a hurry to get rid of us either. HE took his time to be sure I didn't have any other concerns or questions.
Thanks ya'all! I'll be sure to let me Vet know and others who may be in the need.
Best wishes for an awesome new year.
My Dog Rambo
-Stephanie Spencer from Fort Worth, TX
Pet Name: Rambo
Thank the entire staff of VCA, especially Dr. Arroyo. My little dog has his eye pulled out of his socket on 4-19-12. Everyone was so compassionate and answered all of my questions. Dr. Arroyo called immediately after the surgery to let me know how Rambo was doing. Thank you so very much for your wonderful care and your compassion for Rambo and me (especially me since I kind of fell apart after I got him there).