Client Services

  • Client Service

    Karin H

    Karin joined our front desk team in April of 2016. She is originally from Denison, TX and obtained her associates degree at Grayson County College. Although she has been in the banking industry for most of her career, Karin has always wanted to work with animals. Working as a CSR, Karin has found a way to join her passion for animals with her skills at customer service: “I enjoy making our clients feel welcome and making their pets feel safe.” When Karin is not working she enjoys hiking, spending time with her husband, and shopping! She also loves going to the dog park with her two pups: Buddy and Bella. Karin has become a vital part of our team and she hopes to cross-train as a technician soon!   

  • Client Service

    Yang L
    School: Tarleton State University, Bachelor Degree of Animal Science

    Yang is a Minnesota native who came to Texas to attend Tarleton State University. He has obtained his Bachelor's degree in Animal Science and hopes to become an exotic veterinarian within the VCA family. Yang joined our team in 2015 and has since become one of our excellent daytime CSRs, excelling in customer service and educating our clients on general pet care. In his free time, Yang enjoys playing volleyball and caring for his "zoo"! He has 3 dogs, 3 cats, 10 goats, 5 sheep, and a herd of chickens to look after at home! 

  • Client Service

    Mandy M

    Mandy joined our team in June of 2015. She is originally from Indio, California and began her career at VCA while she was still there in 2013. Mandy has been in the grooming industry for over ten years and is currently studying real estate and finance. In her spare time, Mandy enjoys spending time with her husband, Brian, and their cat, Baby Nasty. She also enjoys drawing, reading, and listening to music.

  • Receptionist

    Clarissa G

    Clarissa left the auction industry after twenty years to follow her dream of working in the pet care field. She has worked at several different hospitals, eventually finding a place here at VCA in the fall of 2015. Clarissa has an amazing bond with our clients; she is very outgoing and is perfectly fluent in Spanish! Clarissa has four dogs: Brock, Zeus, Cadence, and Diamond and yet treats each patient as one of her own. In her free time, Clarissa enjoys working out and spending time with her 4 daughters and 9 grandchildren.