Customer Testimonials VCA Everett Animal Hospital
We value feedback from our clients. Please share your story with us by writing a testimonial.
Thank You from a Pet Owner
-Donna Gannon from Revere, MA
We wish to thank you for the many times that you have been there for us, especially during some very difficult situations. From the front desk to the examining rooms, doctors to nurses, your professionalism and understanding has been fantastic.
Again, "thank you" for all you do.
You Guys Are Awesome
-Shannon from Malden, MA
Pet Name: Schultz and Maggot
Hi guys! I just want to say that you guys are totaly and completely awesome! I also want to say thanks to Dr. Murtha for caring for Schultz and Maggot!
A Testimonial From a Devoted Dachshund Owner
-Chrissy Lyons from Everett, MA
Pet Name: Oscar and Scooter
I first started going to VCA Animal Hospital way back in 2001 when it was still located on Route 16 Parkway. I had gone in unannounced because my oldest dachshund, Oscar, could not urinate and her bladder was blocked. Dr. Lightbody saved my pup and moved her entire schedule around just to perform the emergency surgery to remove the stones that were blocking the entrance to Oscar's bladder.
Each employee at VCA in Everett, whether a doctor, tech, or receptionist has always made me feel welcome and comforted. We wish we could all say that we go to the vet only for routing checkups, yet this is far from the truth. Most often, it is in times of distress for our petswhom any pet owner would agreeare like children to us. I am eternally grateful to Dr. Lightbody as I have already mentioned, to Edvin for teaching me how to give Oscar her insulin shots, to Dr. Defanti for guiding me through what to do with Oscar when her diabetes caused her to go blind (and now she has artificial lenses and can see again!), to Janet for always being so accommodating, friendly, and understanding, Ashleyfor always calling me "Ms. Lyons"it's like she is one of my former students! Andthey were all there for me when my middle dachshund Elmo passed away suddenly this past Januarythe cards, phone calls, and doggie angel pinsbecause I wore out the first ones they gave meall helped me to recover and heal.
I'm not going to name drop to compare VCA in Everett to other vets that I've been to in surrounding citiesbut there is a reason why I have stuck with VCA all these years. It simply is because of the caring and very knowledgeable staff members who work there. They are real people. They are nice people. I wouldn't switch vets for anything. Thank you all for everything you've done for me and my pets.
(and Oscar, Scooter, and the late Elmo Lyons)
P.S. Oh, and I love Vernice too and I forgot to mention her!
-Mike and Zoey from chelsea, MA
Pet Name: ZOEY
Doctor Lightbody is a Saint she saved my dog Zoeys life and the crew at VCA my words can never express my gratitude.
Thank you again and again most importantly Zoey thanks you
thank you VCA EVERETT, MA.
-zoey from chelsea, MA
Pet Name: ZOEY
My dog has Autoimmune hemolytic anemia (AIHA) is a disease in which the body attacks its own red blood cells. My dog was very very sick and most dogs do not make it . All I can say Dr. Lightbody and the entire VCA staff are great and they truly care, words can never express my gratitude oh yeah most important Zoey said thank you for his life ... Mike C
Great job with Jake
-Jakie's Mommy from Everett, MA
Hi. I took my cat Jake to VCA when my cat Jake had blood in his urine. I was very upset. Dr. Berard did a great job taking care of Jake and figured out quickly what was wrong with him. She diagnosed a kidney stone, gave me amoxicillin and also Hill's Science Diet S/D. Jake had never played since I had gotten him and now he is playing and jumping around. He feels so good, it's like having a new cat. And he snuggles up a storm. I'm so happy that he is feeling well. It seems like he is celebrating life and is thanking Dr. Berard. Thank you so much for helping Jake feel well and get better.
Follow up on Jake
-Heidi Dietrich from Everett, MA
I just wanted to give a follow up on Jake the cat. I saw Dr. Berard today after giving Jake the prescribed diet. She did two abdominal X-Rays and there are no more kidney stones in Jake. He's doing great still, playing up a storm and just feeling so much better. Dr. Berard prescribed Feline S/D and it dissolved the stone, leaving Jake very happy and healthy. I am so grateful to the entire staff for their care of Jake and their love of our pet children. And their understanding of how important they are in our lives.
Above and Beyond
-Larry Tokson from Everett, MA
I had been taking my dog Max, a boxer, to VCA Everett from the very beginning. Actually, it was before it was VCA. Anyway, I had to make the unfortunate decision to euthanize Max because he was suffering and his quality of life had gone way down. I had called to bring him in the same day and made an appointment for 9:20 AM. After trying to get him up and walking down the stairs I gave up and called to cancel the appointment because I couldn't get him out of the house. I had been speaking with Janet and she said hold on and after a few minutes he came back and said that they could send one of their vet techs Alex to my house to help me get him out. Max was a very big boxer and weighed over 120 lbs so carrying him down the stairs (I live on the second floor) was quite a task. Well, Alex had walked to my home with a stretcher and a towel. Fortunately I only live right up the street from VCA Everett. We had put Max on the stretcher and proceeded to try and carry him down the stairs. Max kept slipping forward so we had to not do it that way. With the towel Alex brought he put it underneath Max's rear quarters and lifted him up and with me holding him in the front we proceeded to get him down the stairs and into my car. We then drove down the street to VCA Everett and Alex immediately brought Max out back so we didn't have to wait in the waiting room. I was then taken to the quiet room where they perform the Euthanasia and all business was transacted before they brought Max in so I could have time to say my goodbyes. I was not rushed and was able to hold, hug and kiss him for a while and say my goodbyes. I had been crying the whole time and all the staff was so nice and sympathetic. Dr. Lightbody then came in to perform the euthanasia an she was so professional and caring. She first gave Max a shot to help him sleep and then the second shot which actually made his heart stop and he was gone. It was a very peaceful and humane way to go. No suffering whatsoever. She then asked me if I would like to stay with him a bit and I did stay a few minutes more to say goodbye again and tell him how much I love him and how sorry I was to have to do this but that I knew he was in a better place. At that point I was a mess and instead of having to take care of all the business I was just able to leave and deal with my grief. My experience with VCA Everett has been nothing but professional and I find them so caring as well. They had gone above and beyond by sending Alex to help me and I will continue to go there with my other dog, a Pomeranian named Toby. Thanks so much to all the staff at VCA Everett. You guys are the best.
My deepest appreciation
-Ronald Jones from East Boston, MA
Pet Name: Jorge
I intentionally waited a few days to write this so that my emotion would not cloud reality. Although the entire staff of VCA Everett that I dealt with was incredible, I need to point out just how exceptional was the care given to our Jorge, my wife and myself. Richelle Berard and Ashley were not only extremely competent but also displayed a sincere caring for the three of us. We had to say adios to our longtime companion Jorge. He and I had shared 25 years of living together in Texas and Boston. Both, Dr. Berard and Ashley, exhibited professionalism, compassion, and a sincere caring that no issue during this process be overlooked or rushed. My wife Jan and I can only recommend that Ashley and Dr. Berard be your care givers when you need help the most.
-Donna from Everett, MA
Pet Name: Rusty
I have been going to VCA a very long time, Dr. Lightbody is my favorite vet she took care of my cat Rusty for over five years, she has compassion and cares very much for all the animals under her care, we had to put Rusty to sleep last year Dr. Lightbody let us stay with him before to say our goodbyes she let us stay with him after Ashley you are the best thanks to everyone at VCA I wouldn't go anywhere else.