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Above and Beyond-Larry Tokson from Everett, MA
I had been taking my dog Max, a boxer, to VCA Everett from the very beginning. Actually, it was before it was VCA. Anyway, I had to make the unfortunate decision to euthanize Max because he was suffering and his quality of life had gone way down. I had called to bring him in the same day and made an appointment for 9:20 AM. After trying to get him up and walking down the stairs I gave up and called to cancel the appointment because I couldn't get him out of the house. I had been speaking with Janet and she said hold on and after a few minutes he came back and said that they could send one of their vet techs Alex to my house to help me get him out. Max was a very big boxer and weighed over 120 lbs so carrying him down the stairs (I live on the second floor) was quite a task. Well, Alex had walked to my home with a stretcher and a towel. Fortunately I only live right up the street from VCA Everett. We had put Max on the stretcher and proceeded to try and carry him down the stairs. Max kept slipping forward so we had to not do it that way. With the towel Alex brought he put it underneath Max's rear quarters and lifted him up and with me holding him in the front we proceeded to get him down the stairs and into my car. We then drove down the street to VCA Everett and Alex immediately brought Max out back so we didn't have to wait in the waiting room. I was then taken to the quiet room where they perform the Euthanasia and all business was transacted before they brought Max in so I could have time to say my goodbyes. I was not rushed and was able to hold, hug and kiss him for a while and say my goodbyes. I had been crying the whole time and all the staff was so nice and sympathetic. Dr. Lightbody then came in to perform the euthanasia an she was so professional and caring. She first gave Max a shot to help him sleep and then the second shot which actually made his heart stop and he was gone. It was a very peaceful and humane way to go. No suffering whatsoever. She then asked me if I would like to stay with him a bit and I did stay a few minutes more to say goodbye again and tell him how much I love him and how sorry I was to have to do this but that I knew he was in a better place. At that point I was a mess and instead of having to take care of all the business I was just able to leave and deal with my grief. My experience with VCA Everett has been nothing but professional and I find them so caring as well. They had gone above and beyond by sending Alex to help me and I will continue to go there with my other dog, a Pomeranian named Toby. Thanks so much to all the staff at VCA Everett. You guys are the best.
Great job with Jake-Jakie's Mommy from Everett, MA
Hi. I took my cat Jake to VCA when my cat Jake had blood in his urine. I was very upset. Dr. Berard did a great job taking care of Jake and figured out quickly what was wrong with him. She diagnosed a kidney stone, gave me amoxicillin and also Hill's Science Diet S/D. Jake had never played since I had gotten him and now he is playing and jumping around. He feels so good, it's like having a new cat. And he snuggles up a storm. I'm so happy that he is feeling well. It seems like he is celebrating life and is thanking Dr. Berard. Thank you so much for helping Jake feel well and get better.
thank you VCA EVERETT, MA.-zoey from chelsea, MA
Pet Name: ZOEY
My dog has Autoimmune hemolytic anemia (AIHA) is a disease in which the body attacks its own red blood cells. My dog was very very sick and most dogs do not make it . All I can say Dr. Lightbody and the entire VCA staff are great and they truly care, words can never express my gratitude oh yeah most important Zoey said thank you for his life ... Mike C
thank you-Mike and Zoey from chelsea, MA
Pet Name: ZOEY
Doctor Lightbody is a Saint she saved my dog Zoeys life and the crew at VCA my words can never express my gratitude.
Thank you again and again most importantly Zoey thanks you
A Testimonial From a Devoted Dachshund Owner-Chrissy Lyons from Everett, MA
Pet Name: Oscar and Scooter
I first started going to VCA Animal Hospital way back in 2001 when it was still located on Route 16 Parkway. I had gone in unannounced because my oldest dachshund, Oscar, could not urinate and her bladder was blocked. Dr. Lightbody saved my pup and moved her entire schedule around just to perform the emergency surgery to remove the stones that were blocking the entrance to Oscar’s bladder.
Each employee at VCA in Everett, whether a doctor, tech, or receptionist has always made me feel welcome and comforted. We wish we could all say that we go to the vet only for routing checkups, yet this is far from the truth. Most often, it is in times of distress for our pets…whom any pet owner would agree…are like children to us. I am eternally grateful to Dr. Lightbody as I have already mentioned, to Edvin for teaching me how to give Oscar her insulin shots, to Dr. Defanti for guiding me through what to do with Oscar when her diabetes caused her to go blind (and now she has artificial lenses and can see again!), to Janet for always being so accommodating, friendly, and understanding, Ashley…for always calling me "Ms. Lyons"…it’s like she is one of my former students! And…they were all there for me when my middle dachshund Elmo passed away suddenly this past January…the cards, phone calls, and doggie angel pins…because I wore out the first ones they gave me…all helped me to recover and heal.
I’m not going to name drop to compare VCA in Everett to other vets that I’ve been to in surrounding cities…but there is a reason why I have stuck with VCA all these years. It simply is because of the caring and very knowledgeable staff members who work there. They are real people. They are nice people. I wouldn’t switch vets for anything. Thank you all for everything you’ve done for me and my pets.
(and Oscar, Scooter, and the late Elmo Lyons)
P.S. Oh, and I love Vernice too and I forgot to mention her!
VCA saved my dog Rubia-kenniana Monje from Chelsea, MA
Pet Name: Rubia
I have a 3 year old 13 pound female chihuahua mix named Rubia. On March 11, 2013 she was hit by a car in Chelsea. I was so scared,I was hysterical and crying because I thought she was going to die. I took her to VCA Everett after she got hit and they saved my dogs life and treated her injuries. She had no broken bones or internal bleeding but she did have some cuts on her back legs that required staples and a concussion. My dog is her self again and she is healthy. I am so grateful to everyone at VCA Everett that helped saved my dog Rubia. The service is great.
Compassionate Care at VCA-Molly's Mommy from Everett, MA
Pet Name: Molly
I had to take my cat Molly to the vet today to have her put down. It was a hard decision to have to make. The vet tech was a very kind woman who shared her experience of doing the same the year before. We talked about Molly's limitations and how she was declining. The tech understood that Molly's quality of life wasn't very good and explained the procedure asking if I wanted to stay with her. I did. Dr. Lightbody came in and asked me if I needed more time. She let me stand with her while she was given the first shot and then the second. I got to give her a kiss goodbye. The room where this is performed is not clinical at all and very homey. They are very sensitive to pet loss and understand the difficulties in reaching these decisions. I can't compliment them enough on their sensitivity and how they handled this. They were a blessing during this time. And understand the love a pet parent has for their baby.
your the best-mike c from chelsea, MA
Pet Name: zoey
Shannon Lightbody is a Saint she is the best Veterinarian Doctor in the world, the whole crew at the Everett, MA. Animal Hospital are the very best my words of gratitude can never express the many thanks to them and my dog Zoey. If you are searching for a vet and the greatest crew ever to help your sick animal I highly recommend them thanks Mike Cohen
VCA does more than they know-Barbara from Winthrop, MA
Pet Name: Princess
I started bringing my 4 year old (at the time) Mini Dachshund to VCA Everett, due to a recommendation from a friend. I had her since she was 7 weeks old and as most of you know our pets are more like our children!! The vet she was seeing in E. Boston (No names mentioned), she didn't like. She actually snapped at once. She had an allergic reaction to a flea collar (which we didn't know at the time). The vet had told me that it was an immune deficiency and this would only get worse, that I should think about putting her down :(So I sot out the help of my friends, asking for names and numbers of good vets, telling the story of my vet and saying I just wanted a second opinion. I was given the name of a GREAT vet, Dr. Lightbody. When we first walked in telling we both were nervous, Ashley came out and was playing with Princess as I filled out as much as I could of the initial paperwork! When we went in to see the doctor, Princess was wagging her tail and rolling over on her back for the doctor to rub her belly! She was comfortable and playful. That was it (I thought) this was her doctor!! As we all know when pets, it's not just routine appointments that bring us to the vet. But no matter why we're walking throw those doors, we're ALWAYS going to feel welcome and most importantly comfortable!!!From Barbara and Princess THANK YOU VCA Animal Hospital of Everett
The love and care given to my Niki-Joanne DiIeso from East Boston, MA
Pet Name: Niki DiIeso
Niki would like to send the team at the VCA Everett Animal Hospital tons of licks and wags of the tail. She has been a patient there since she was six weeks old. The care and the love she receives each visit is remarkable. People should get that great of care from their doctors. When I come back again I would like to come back as a pet and in the care of all those wonderful doctor's and staff at the VCA.