Client Services

  • Client Service

    Marlene B.

    Marlene  has been part of VCA since 1996. She started at our first VCA hospital, VCA West Los Angeles. After a short break from the veterinary field she returned to VCA and join our hospital in September of 2008. Marlene is a truly passionate and energetic animal lover. She believes that owners are just as important as their pets, and every client deserves an exceptional client experience.


  • Client Service

    Mikah F.

    Mikah is a Client Service Representative who is passionate about helping pets and their owners receive the best care and experience possible while at our hospital.


  • Client Service

    LaLa

    LaLa was found as a stray. She had been hit by a car and suffered from head trauma including a broken jaw, multiple lacerations and abrasions. Thanks to Tasha's Fund, a fund held by E.G.A.H. that helps injured and orphaned strays, LaLa was nursed back to health and has become a full-fledged staff member. Lala's responsibilities include: dusting the reception desk with her tail. greeting clients and patients, and monitoring the lint trap on the dryer while soaking up the heat.


  • Client Service

    Angela M

    Angela originally joined our team in 1998 and after 7 years, took a short break to focus on family life. Angela happily returned to our hospital family in 2011 and is greatly enjoying interacting and working with all our wonderful clients and their pets once again. Angela truly loves the work she does here at VCA Elk Grove and is passionate about customer service and providing the 'ultimate' client experience.


  • Client Service

    Jessica P.

    Jessica joined our team at VCA Elk Grove Animal Hospital in 2014. She enjoys her time as a customer service representative because it allows her to work with people as well as animals. She has two dogs, a Mini Dachshund and a Chiweenie. In her spare time she enjoys hiking, swimming, reading and sewing.


  • Client Service

    Chaplan Van Riper

    Chappie came to VCA Elk Grove in 1996 as a weaning baby cockatiel. He had broken his leg by flying into a ceiling fan. Dr. Van Riper fixed his leg and he has been a member of our VCA family ever since. He is now our most senior mascot at 18 years old. Besides singing in the sun and occasionally being a grumpy old man, Chappie spends his days wanting to interact with his “flock”, which is all of the staff at VCA Elk Grove Animal Hospital (although his “mom” will forever be Dr. Van Riper).


  • Client Service

    Sandy Walsh, RVT, CVPM

    Sandy, originally joined our team in 1982, and has worked in various positions through out the hospitals. She is both an Registered Veterinary Technician (RVT) and Certified Veterinary Practice Manager (CVPM). She currently works with us part time as a customer service representative. Sandy is a true animal lover, and greatly enjoys working with clients and animals no matter which role she is in. In her off time She enjoys skiing, and anything outdoors.

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