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By VCA
Published: February 14, 2011

*Holiday’s Closed for 2011*
January 1, 2011-CLOSED (New Years Day)
May 30, 2011-CLOSED (Memorial Day)
July 4, 2011-CLOSED (Independence Day)
September 5, 2011-CLOSED (Labor Day)
November 24, 2011-CLOSED (Thanksgiving Day)

*Closed During Staff Meetings*
Our hospital strives on excellence so we need to keep up with the rapid change in veterinary medicine and in order to do so we find it necessary to hold staff meetings regularly so we can continue to better serve our clients and patients. On the second Wednesday of every month the hospital will be closed from 12:00pm-2:00pm to conduct our monthly staff meetings. Thank you for your understanding.

*Inclement Weather Procedures for 2010-2011*
VCA Dover Animal Hospital rarely closes because of winter weather conditions. If, and when the Hospital does close, we ask that our clients please do not put your safety and the safety of your pet at risk to check to see if were open, we will contact you. Our first concern is the well being of our patients, clients and staff.

Procedure to Close the Hospital
Hospital Manager assesses road conditions and any additional information from City, County and State resources as needed and the best decision is made.

If the recommendation to close the hospital is made we will follow the "steps" below:

1. All scheduled appointments are called
2. All clients are called to arrange for their pet to be picked up
3. The below Emergency Hospital is notified to let them know our hospital is closed or closing due to inclement weather and they may have clients with unforeseen emergencies from our hospital

Note: Whenever bad weather seems imminent, the appointed contact people will be made in advance to avoid confusion and duplication of efforts to our clients.
Closing information will be communicated via telephone to all clients

IF YOUR PET HAS A MEDICAL EMERGENCY WHILE WERE CLOSED PLEASE GO IMMEDIATELY TO THE:

DELMARVA ANIMAL EMERGENCY CENTER
1482 E LEBANON RD
DOVER, DE 19901
302-697-0850

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