Client Services

  • Receptionist Supervisor

    Ellie Shurack
    Veterinary Tech School: Becker College

    Ellie has been with our practice since 1994. She and her dog, Donnegal, reside in Middletown. Favorite leisure activities include ice skating, watching hockey, quilting, drawing and walking with Donnegal.


  • Client Service

    Tierney Banno

    Tierney (on left) has been with our Client Care team since early 2014. Originating from Waterbury, CT, she now lives in Portland with her 2 dogs and 2 cats (Nico, Teddy, Puss in Boots and Muffin). When she's not working, she enjoys cooking and painting.


  • Client Service

    Catherine Brown

    Cathy has been with our hospital since 2002. She graduated from Linden State College in Vermont. In her off time, she enjoys hiking (both with and without her dog Madison, a German Shepherd), camping and rafting. Her favorite aspect of her job is working with the clients and helping them with their "fuzzy children".


  • Client Service

    Ashley Cain

    Ashley is originally from Bristol, CT. She's been with our hospital since 2013, working as both a Client Care representative and Veterinary Assistant. She loves creating bonds with clients, and helping them to feel at ease around their pet's health. She is looking to become a Certified Veterinary Technician, and then possibly go on to obtain a degree in Veterinary Medicine or Agricultural Sciences. She shares her home with Bandit (a Shih Tzu), Olivia (a mixed pup) and Popcorn (handsome cat). In her off time, she likes to bake, camp, volunteer, attend school and travel.


  • Client Service

    Rachel Conner


  • Client Service

    Christina Powers

    Christina (pictured above on the right) has been with our hospital since 2012 as part of our Client Care team. She works with us part-time on weekends as she works weekdays full time in the insurance industry. She shares her home with her 9 year old pitbull, Snuggles.

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