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Can't thank you enough
-Valerie and Josh MacAaron from Ravensdale, WA
Pet Name: Bam Bam
To the entire staff of VCA;
Your office will forever be recommended by myself and my family. When my daughter Tiffany arrived to let you know that Josh and I were en route with the family dog BamBam, you were all waiting for his arrival. The response was overwhelming. To know that everyone was waiting to try your very best to save his life is more than touching. Paula was not only compassionate, but also direct so we knew everything that was going on as it happened. I know the fate of BamBam was not due to the ever vigilant team that worked so very hard to save his precious life. You all understood the grief we were experiencing and did everything you could to help ease our pain. I am so very impressed with everyone there. Thank you so very much for doing everything you could to save BamBam. He will be forever missed, but to know he was in such good hands at the very end helps to ease a little bit of the grief, that is that all 100% due to your team.
On a side note, Paula where did you get that great purple Tully's cup you were so nice to let me borrow? -
Excellent Service
-Kari from Covington, WA
Pet Name: Bowser
The staff at the VCA Covington Animal Hospital was AMAZING! We were worked in on a busy Saturday morning, greeted with many smiles and quickly in a room with the doctor. We had to leave our pet there for emergency surgery and the vet called personally multiple times to give updates on our pets condition over the next couple days. When we called for updates we were put straight through to speak with her directly with no waiting after hearing stories of how the rest of the staff had spent time with our pet and their personal experiences with her. They were SO friendly, kind and understanding, I can't even imagine having a better experience than we did there. We would HIGHLY recommend this clinic!
