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Barney Google Says Thank You-Mark and Harriet Pine from Yonkers, NY
Pet Name: Barney Google Pine
All too often, people are quick to write about negative experiences and tend to spend little time, if any, communicating positive ones.
Barney Google is our 8 year old(?) Shih Tzu rescue. He has been cared for by special people at the County Animal Clinic in Yonkers, NY. Several weeks ago, a very serious problem was discovered by our veterinarian, Dr. Angelo Maggiolo. After blood test results revealed elevated liver function values, Dr. Maggiolo ordered an ultrasound and several other tests. The ultrasound showed a mass on both the liver and one of his adrenal glands. Prior to the consult with the surgeon, Dr. Maggiola sent comprehensive records to her. During the consult, the surgeon praised Dr. Maggiolo's diagnostic skills. She said that if he hadn't recognized the seriousness of the situation (large malignant liver tumor and enlarged benign adrenal gland, which necessitated immediate removal) Barney could have bled to death.
We also want to thank Dr. Maggiolo for his professionalism, expertise and concern through the years that he has taken care of many of our cats and our first dog, Waldo. So, "thank you," Dr. Maggiolo, for being there for Barney and doing everything right. Too bad human physicians aren't as conscientious!!!!
Kudos also go to Elissa, Hospital Manager; Zeke, Massimo and Kim; Lorelei, Christine, Erica, and Jasmine; Emmanuel, Darren and Elvis. If we omitted any other individuals who care for Barney, we apologize. Please know that we appreciate each and every one of you!!!!
And how could we not give Elvis, Barney's "best bud," a real special "thank you" We are grateful to him for giving Barney Google a medicated bath almost every week for the past 2 years. He always gives our dog the care and love which we know Barney truly appreciates (especially now, since his surgery). Barney adores him!!
What dog willingly marches into a vet's office wagging his tail, happily, whether it's for care, a bath, or for boarding. This says it all for the people at the County Animal Clinic.
With great appreciation,
Mark & Harriet Pine
Staff Appreciation-John and Mary Anne Desantis from Yonkers, NY
Pet Name: Jasmine
County has the most fantastic reception staff thanks to hospital manager Elissa! Zeke is always polite, courteous and most helpful. Dr. Maggiolo is very professional. I trust him as much as I do my own medical physicians. He takes excellent care of Jasmine and always takes time to listen to my concerns. He follows up and answers all questions. Dr. Young is wonderful too. I know Jasmine is in excellent hands when she visits County.
POLICE DOG CARE-Correction Officer Robert Montes, Head Canine Tra from EAST ELMHURST, NY
Pet Name: NYCD CANINE UNIT
VCA / County Animal Clinic has provided the New York City Correction Canine Unit with absolutely phenomenal care and has shown excellent follow up care with special attention to our canine's needs as Police Service Dogs. Without our partners to protect us and the citizens of New York we are nothing.
NYCD ESU/ CANINE UNIT
You are the BEST-Lois Pompa from Bronx, NY
Pet Name: Chelsea
I have been taking my dogs to County for over 20 years. First it was Cinders who I was lucky to have for 20 years - due in good part to the excellent care she received at County. Now it is Chelsea (15) who developed some health issues. She is doing really well, again thanks to the care at County.
The doctors and staff are wonderful - to the pet and to the pet "parent".
Amazing doctors-Christina Rios from Bronx, NY
Pet Name: Zen
I absolutely love this clinic and it's staff! I have had bad experiences with other vets, who were not nearly as knowledgeable as the staff at County Animal Clinic. I have a 5 year old Doberman Pinscher who I know is genuinely cared for when I bring him to the vet. We're always greeted with a smile and Zen and I appreciate it always.
Always happily surprised-Christina Rios from Bronx, NY
Pet Name: Zen
We already have a testimonial here but I absolutely feel inclined to write a second.
We have seen 3 different Vets at the County Animal Clinic. Each time we had to see someone new, I would be a little anxious and concerned whether or not Zen would receive the great care he had received with the prior Vet. Each time we saw someone new, it was an even BETTER experience. You have to understand that every single one, was fantastic but somehow they just get better and better.
Dr. Young is Zen's current vet. He is so knowledgeable, so incredibly loving and unintimidated by the dog. I can't even express how excited I was after Zen's appointment. Going to the vet is never stressful for Zen and I greatly appreciate the vets and staff at County Animal Clinic. I have been to the worst of the worst and this place is THE best.
our first and second visit-Bailey aka Grumpy from dobbs ferry, NY
Pet Name: Bailey Irish Creme
well....how do I begin. first of all the staff is awesome. Dr. Pereymybida was an incredible doctor, and we thank you for a pleasant first visit. Our first time we needed help with Bailey's chip..Elissa is an amazing woman and with her dedication she knew what company the chip was from. We are so grateful. Then we met Massimo totally cool so helpful and a pleasure to have met! Finally we met Kristine, the first lady I spoke to for our appt. It was a wonderful experience and we thank you from our hearts!
The second visit was for Grumpy ummmm Bailey's grooming. Had the pleasure of meeting another team member Zeke, thank you for all your help. Sorry Bailey hissed!!!!Overall it went well, we are pleased with the outcome. He is like a new little kitten less fur and running around having a ball again...The groomers are quite the team, we love how he looks, and we thank you all for your dedication. We will see you all on our next appt...
Long-Standing Trust-Jessica L. Handelman from Bronx, NY
Pet Name: Chic L.G. Handelman
A few words to simply express our appreciation to County Animal Clinic. Years ago, we had a beautiful angel fall ill in her later years, and County went above and beyond in terms of kindness, honesty and forward thinking, paired with science and prevention. When she eventually passed, the compassion showed by the entire staff was a gift. Now, we have a smaller breed senior dog, but they've been with us since he was a young man, and through the years, they've done nothing but arrive with answers and emotional awareness. All the admin, drs, techs and handlers have, in my opinion stood out in a long line of over priced, extraneously zealous and not quite up to par clinics based in the city, and I have realized that wherever I may be in the state, I will find a way to get our beloved pets up to County. In addition, the specialists they've referred me to have yet to disappoint. I always mention County when people inquire about vets; I've brought my beloved pets to CAC since 1993, and they are still my first and best bet when it comes to prompt, clear pet care. Thanks so much!
Making Things A Little Easier....-Dr. Joseph Muscente from Yonkers, NY
This morning I put my 17 year old beagle to sleep. Of course, I was very upset. My doctor was incredibly helpful and compassionate. She guided me through the whole euthanasia process. I was glad I was able to spend those last few moments together with Bonzo who was so loyal all those years.
Patience, Kindness and Compassion-Debbie McNamara from Bronx, NY
Thank you all for showing so much patience, kindness and compassion for our puppies (and for us humans too!)