Client Services

  • Client Service

    Chanel Nelson

    Hi my name is Chanel. I joined the VCA Countryside Team in 2013 just before the fall holiday season. I started working in this field because of the excitement and thrill the job brings every day. Every day is something new and challenging for our team. Working one on one with our clients makes it a more personal connection that we are here to help them in the best way. I love welcoming our clients and patients in, it gives them reassurance that we understand what they are going through. When I'm not working at VCA Countryside Animal Hospital I love being at home with my little babies of joy and my boyfriend Jose. I love being asked how many pets I have, and the clients are shocked to find out I have 5 dogs and a turtle. I have two Chihuahuas, two Dachshunds, and one Shih Tzu. Each one is special to me including my baby turtle. They can be a lot of work but I'm grateful that I have a loving boyfriend that is willing to help me care for them.

  • Client Service

    Roshell W.

    I am a loyal pet owner and lover of all pets. The greatest joy I have in my position is my ability to work with pet parents and help them understand proper pet care. It brings me joy to see a smile on our clients faces when they receive a great experience by visiting our hospital.
    When I am not working at VCA Countryside animal hospital I enjoy spending time with my family, cooking and reading.