Client Services

  • Client Service

    Marlena S.

    Marlena loves cats and is a people person too - she couldn't be happier about working at VCA City Cats! After studying photography at Bennington College in Vermont, Marlena moved to Somerville where she lives with her husband and three crazy cats named Champ, Wally, and Jax. Having worked in client service for over six years, she is thrilled to be able to play a part in keeping felines and their human companions healthy and happy. When she's not at the front desk, Marlena can be found blogging about DIY projects, baking, reading, hiking, or enjoying a good Netflix marathon with a cat (or two) on her lap.

  • Client Service

    Ketia V.

    Ketia grew up in the Boston area and has worked in the customer service industry for over ten years. She also has experience working as a grooming assistant for PetSmart. Ketia truly enjoys connecting with people and their feline family members. You will always find Ketia at City Cats wearing a big smile. She lives locally with her two cats, Earl (grey) and (black) Dahlia.