Client Services

  • Client Service

    Sarah M
    School: Bachelor of Arts in Antrhopology from George Washington University, Master of Social Work (MSW) from Wheelock College

    Sarah joined the VCA City Cats client service team in February 2016.  She provides a home to 2 sweet cats; a dilute torti named Talulah and a black domestic short-hair named Sophie.  Sarah brings with her a varied background in social work, and of course a love of cats.  She looks forward to being around all of our beautiful patients each day and helping the cats & their owners feel at home during their visits.


  • Client Service

    Marlena S.

    Marlena loves cats and is a people person too - she couldn't be happier about working at VCA City Cats! After studying photography at Bennington College in Vermont, Marlena moved to Somerville where she lives with her husband and three crazy cats named Champ, Wally, and Jax. Having worked in client service for over six years, she is thrilled to be able to play a part in keeping felines and their human companions healthy and happy. When she's not at the front desk, Marlena can be found blogging about DIY projects, baking, reading, hiking, or enjoying a good Netflix marathon with a cat (or two) on her lap.


  • Client Service

    Christina V.

    Christina joined the VCA City Cats front desk team in August of 2015.  She has a long time love of animals and makes home to 7 pets; 3 cats, Ollie, Xander & Precious, 3 ferrets, Orphan Wells, Ichabod & Petunia and a turtle named Bubble!  Christina is currently enrolled in the Penn Foster Program pursuing a degree as a Certified Veterinary Technician and takes on a dual role here splitting her time between Client Service Representative and Technician Assistant.  When asked what she liked most about working here at VCA City Cats Christina replied, "Learning about the human-animal bond and the special relationships between the owners and their cats".


  • Client Service

    Ketia V.

    Ketia grew up in the Boston area and has worked in the customer service industry for over ten years. She also has experience working as a grooming assistant for PetSmart. Ketia truly enjoys connecting with people and their feline family members. You will always find Ketia at City Cats wearing a big smile. She lives locally with her two cats, Earl (grey) and (black) Dahlia.

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