Client Services

  • Client Service

    Cassandra Nelson

    First and foremost, hi!  I'm so happy to be part of the staff at VCA Cherry Bend Animal Hospital.  I started out as a kennel technician at VCA Cherry Bend March of 2014.  I love working along-side my coworkers.  All of them are very knowledgeable and have been working at the hospital for years.  Since I've been employed at VCA Cherry Bend I have learned so much, and I am glad to have been given the oppurtunity to continue learning by becoming a full time receptionist.  I look forward to meeting YOU, our clients. 

    Besides finding my favorite job thus far, this year brings more excitement to my life.  In December I married the love of my life, Nick.   As if my life isn't busy enough I have a second job at a local grocery store.  And most importantly my husband and I have three fur children.  We have three cats, a 5 year old calico names Pebbles, a 3 year old prince named Cosmo and our newest addition Tyson.  All of which we adopted from the local humane society. 

  • Client Service

    Ryan Shepherd

    Hello! I just wanted to say how happy I am to be able to work with pets and their owners on a daily basis.  Having two Dachshund/Yorkie (dorkie) mixes myself, I know how much pets become part of our families and our daily lives.  Their names are Jimi and Morello, and are named after my two favorite guitar players, Jimi Hendrix and Tom Morello.   I was born and raised in Big Rapids, Michigan, before going to Central Michigan University where I majored in journalism.  After, graduating, I spent some time working in Grand Rapids while my wife Dana finished college.  We eventually decided to move north to Williamsburg, and we haven't looked back!  The culture of people we have met in Northern Michigan is unlike anything we've seen anywhere in the state.  I am very excited to meet more of the pet and pet owners that make up the Grand Traverse Area.