Client Services

  • Front Office Manager

    Barb Anderson

    A Dallastown Area High School graduate and 23-year-veteran of our hospital, Barb is our front desk supervisor.  Her previous position as office manager gives her an edge with clients and front desk skills.

    An avid runner, Barb has participated in several 5k runs, as well as a mud run in the fall of 2012.  When she's not running, Barb enjoys spending time with her family, including her furry kids, 2 cats named Rya and Julie. 


  • Receptionist

    Suz Bridges

    Suz has been a member of our front desk staff for over 7 years.  At her previous job, Suz was a grief counselor for her clients and continues to show our clients that same compassion during their time of grief.

    After raising her 3 nieces, Suz now has several furry children, including a Rottweiler named Tessa and 5 cats.  In her free time, Suz enjoys traveling, the beach, estate sales, and gardening. 


  • Receptionist

    Cindy Eckenrode

    Cindy is a 12 year veteran of our clinic.  Besides her receptionist skills, Cindy is always there to lend a hand to our Hospital Manager and Front Desk Supervisor, as well as helps with computer-related issues in the hospital. 

    The mother of one daughter, 3 dogs, and a cat, Cindy can be found gardening, riding her motorcycle, kayaking, and doing horse-related activities in her spare time. 


  • Receptionist

    Betsy Henson

    Betsy went from one hairy job to another!  Previously a cosmetologist, Betsy is now a receptionist for our hospital.  She has worked here over six years and exudes positive energy. 

    Her two dogs, Max and Daisy, and her cats, Peanut Butters and Chocolate, make up her furry children.  Betsy also has two sons and a grandson.  She enjoys traveling to the mountains with her family.  In her spare time, you can find Betsy doing word games and collecting country crafts. 


  • Receptionist

    Sheila Irwin

    A trained medical assistant, Sheila has been a receptionist with our hospital for over 5 years.  She loves dogs and cats, which shows when she interacts with  our patients.

    Sheila owns one dog named Rubee and enjoys playing catch with her in her spare time.  She also finds time to make gift baskets for the Christmas holiday season.  Her favorite past time is  walking on the beach with her granddaughter. 


  • Receptionist

    Karen Snyder

    Karen has worked for our hospital for over 16 years.  She is very professional and empathetic to our clients, which has earned her a reward for her phone etiquette from VCA recently. 

    Married 18 years, Karen and her husband have two daughters and two cats.  When she's not spending time with her family, Karen enjoys nature, history, and reading. 

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