Receptionist SupervisorCyndi Vera
Cyndi is a receptionist and office manager here at Chancellor. She has over 20 years experience in customer service, but 6 years ago realized she could combine her love of animals and her skills as a facilitator by getting involved with VCA and the veterinary field. Since she has come to Chancellor she has worked hard to keep the veterinary team machine working smoothly, both with each other and with our clients. She takes pleasure in welcoming a new client to the hospital and enjoys watching their pet grow and bond over the years. She currently resides with her husband, three kids, an Australian Shepherd, and two guinea pigs. Cyndi and her family are active in the local SFCC food bank and they love to spend their free time skiing, camping, and scuba diving.
Ronda is someone who does it all. She is fully trained as a receptionist, kennel assistant, and veterinary assistant. After spending a couple of years fostering rescued dogs and cats, Ronda decided to move to the veterinary world. She has almost 10 years of experience and is still ready to learn more. She loves to be around animals and takes special pride in helping people with their pets. Ronda shares the house with her maltese (the favorite), a scottish terrier, a stafforshire terrier and three boys (one of which is her husband). Oh, and don’t forget the cat (he’s not spoiled at all). Ronda can often be found walking her neighborhood; wave and she will always have a smile for you.
Elizabeth, currently a receptionist at VCA Chancellor, worked in the veterinary field for two years before coming here in 2007. She decided to work in the veterinary field after getting her first dog. She knew how important that pet was to her and she wanted a job that allowed her to help others enjoy the human animal bond. Elizabeth also has an eye for detail and has taken over the meticulous job of making sure charts are up to date, correct and filed appropriately. Her natural sense of order makes her an excellent client care representative. When asked what her favorite animal is, she replies “anything with a lot of fur!” At home Elizabeth lives with her husband, daughter, two huskies, a ragdoll cat and a tabby cat.
Allison is a receptionist who is also cross trained as a veterinary assistant. Her willingness to learn both skill sets helps ease communication between owners and the veterinarians. Allison enjoys observing owners and pets benefiting from each other and tries to help owners understand how to facilitate that bond through wellness and education. Her Golden Retriever, Pfieffer, and her rescue cat Fiona hold a soft spot in her heart however she has a love of all the retriever breeds. When not at work, Allison spends as much time as possible outside, usually with the dog, and she is currently working on her bachelors degree.