Client Services

  • Receptionist Supervisor

    Cyndi Vera

    Cyndi is a receptionist and office manager here at Chancellor. She has over 20 years experience in customer service, but 6 years ago realized she could combine her love of animals and her skills as a facilitator by getting involved with VCA and the veterinary field. Since she has come to Chancellor she has worked hard to keep the veterinary team machine working smoothly, both with each other and with our clients. She takes pleasure in welcoming a new client to the hospital and enjoys watching their pet grow and bond over the years. She currently resides with her husband, three kids, an Australian Shepherd, and two guinea pigs. Cyndi and her family are active in the local SFCC food bank and they love to spend their free time skiing, camping, and scuba diving.  "I love working with people and seeing a sick pets get better right before my eyes."

  • Receptionist

    Ronda Parsons

    Ronda is someone who does it all. She is fully trained as a receptionist, kennel assistant, and veterinary assistant. After spending a couple of years fostering rescued dogs and cats, Ronda decided to move to the veterinary world. She has almost 10 years of experience and is still ready to learn more. She loves to be around animals and takes special pride in helping people with their pets. Ronda shares the house with her maltese (the favorite), a scottish terrier, a stafforshire terrier and three boys (one of which is her husband). Oh, and don’t forget the cat (he’s not spoiled at all). Ronda can often be found walking her neighborhood; wave and she will always have a smile for you.

  • Receptionist

    Allison Zaben

    Allison is a receptionist who is also cross trained as a veterinary assistant. Her willingness to learn both skill sets helps ease communication between owners and the veterinarians. Allison enjoys observing owners and pets benefiting from each other and tries to help owners understand how to facilitate that bond through wellness and education. Her Golden Retriever, Pfieffer, and her rescue cat Fiona hold a soft spot in her heart however she has a love of all the retriever breeds. When not at work, Allison spends as much time as possible outside, usually with the dog, and she is currently working on her bachelors degree.  "When you see such a beautiful pet as my beloved Pfieffer, how can you not fall in love!"