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Serena H.
Client Service Representative
Serena is a Client Care Coordinator here at VCA Centennial Valley Animal Hospital. She is from Orange, California and has lived in Colorado permanently for six years. She has an associate's degree in psychology from Front Range Community College and is planning to finish her education to become a veterinary technician at Bel-Rea. Her favorite animals to work with are large canines (the gentle giants). She lives with her two dogs, Mocha and Chai. In her free time she enjoys hiking, reading, and crafting. Her favorite part of her job is client education and learning something new every day! She looks forward to meeting you and your furry family member.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.