We value feedback from our clients. Please share your story with us by writing a testimonial.
Dr. Breneman-Sally and Dale Douglas from Pittsburgh, PA
Pet Name: Murphy
My husband and I would like to thank Dr. Carrie Breneman and the staff of VCA Castle Shannon for their expert and loving care of our dear pet Sheltie, "Murphy". Murphy has been your client for his entire life and you have always treated him with skill, and loving care. He recently went through a very difficult bout with his illness and was not destined to survive it this time. Dr. Breneman stepped in totally unknown to us and was just wonderful. She quickly grasped the seriousness of his condition and all his past history and made suggestions that were appropriate, caring and cautious given his complex history. I cannot fully express my gratitude to Dr. Breneman, your technical staff, the front office staff, for all that they did for Murphy. We miss him so much, but we also knew that he was a gift to us and we tried our best to safeguard his little life along with your staff's help. Thank you so much for hiring Dr. Breneman, she is a treasure and we hope that you realize her worth to your organization. God bless her and your staff for their wonderful care and help.
Ebonie is great-Michele Falce from Munhall, PA
Pet Name: Snickers and Samantha
We had to use the Castle Shannon VCA emergency facilities twice in 4 days last month for both our cat and our dog. Coincidentally, Ebonie was our tech both times. She was great. Our pets and we were scared both times, but Ebonie was very calm and helpful. She was also great with our 18 year old cat who was not in a very nice mood. We really appreciate the professionalism and wonderful service that Ebonie and all the VCA staff showed us. Thank you to all.
Above and Beyond-Maureen Nemscik from Pittsburgh, PA
Pet Name: Bella and LJ Bean
Everyone in this place goes above and beyond. That is why we have trusted our "babies" in your care. Fantastic bedside manner in every member of the staff. Thank you all!!!
Dr. Carey McGowan-Sally Reid from pittsburgh, PA
Pet Name: Sassy, Hero and Elsa
I met Dr McGowan about three and a half years ago. It was at a very difficult time, for our eleven year old Golden Retriever needed critical care due to his advanced cancer situation. We went to VCA Castle Shanon Animal Hospital for the proper medical advice we were searching for. The end result was very sad, but the care and wisdom of what was needed, was excellent. Our new Veterinary at that critical time was Dr.Carey McGowan She responded with explaining important issues that we had to know, for healing on our part.
We continued with the Hospital and asking for Dr McGowan when possible. Our current fourteen year old Golden Retriever, now has some age related health problems. Older dogs often need special care, sometimes simple maintenance care. Very recently Dr. McGowan evaluated a few of Sassy's problems with her usual professional knowledge. This knowledge with our oldest dog has improved her health, even at her age. We have two other Golden Retrievers that have benefited by Dr. McGowan also.
When medical issues come up they are explained with care, then Dr. McGowan will give us options and decisions are made.
We have had Golden Retrievers for over thirty years. Obviously, having dogs as long as we have, there has aways been the need of a Veterinary. Some have owned their own practices, others on staffs. When a client builds a re pore with an individual Veterinary it is very rewarding. The one that this relationship benefits the most is of course, is the owners beloved pet.
As with humans, when there is a relationship with a Doctor, a Doctor, that we put our lives in their hands with trust, faith, respect, it is often essential, rewarding and comforting. I find it as true with Veterinary care as well. This is an example of how I feel with having Dr Carey McGowan as a Veterinarian for our beloved dogs. She is intelligent. knowledgeable and caring. A friend in many ways.....