Client Services

  • Client Service

    Fran and Kelly *

    Kelly and Fran both joined Castle Shannon in 2006.


  • Client Service

    Keith C.
    School: Everest Technical School, Pharmacy Technician

    Keith is the Assistant Client Service Supervisor at VCA Castle Shannon. He joined our staff in 2010. Keith has worked in the Pharmacy as well as the front desk. He is a father and a grandfather. In his spare time, Keith enjoys traveling and playing video games. 


  • Client Service

    Lisa C.

    Lisa has been with VCA Castle Shannon since 2009. Lisa and her partner, Michael, have four cats: Demon, Hemi, Scamper and Walter. She enjoys car shows and outdoor events in her time off. 


  • Client Service

    Melissa C.

    Melissa began her career with VCA in 2005, she is the Client Service Supervisor. Her previous position was in retail management. Melissa and her son Cayden live in Whitehall. The family has two dogs, Akaya (a Pyrenees/Mastiff/Shepard Mix) and Enzo (a Cane Corso) and 2 cats, Doodlez, and Toodlez.


  • Client Service

    Sarah D.
    School: Kent State University, BS Zoology

    Sarah joined our team in 2015. She graduated from Kent State with a degree in Zoology. She owns a Siberian Husky named Loki. In her free time, Sarah enjoys reading.


  • Client Service

    Alaina E.

    Alaina joined VCA Castle Shannon in 2014. She has four children and three dogs ( Gwen, Florida/Georgia Line, and Max). In her spare time she enjoys anything outdoors including hiking and fishing.


  • Client Service

    Kerry K.
    Veterinary Tech School: Vet Tech Institute

    Kerry is a 2014 graduate of the Vet Tech Institute. She has an American Bulldog, and a pit bull. Also two cats ( Silas and Luca). In her spare time she enjoys movies and watching Sons of Anarchy. 


  • Client Service

    Kelly M.

    Kelly joined our staff in 2013. She and her husband, Danny have an Australian Shepherd Mix named Koda. She recently moved back to Pittsburgh from Florida. In her spare time, Kelly likes to read. 


  • Client Service

    Allison S.
    School: Fashion Institute of Technology, BS Product Development and Marketing

    Allison joined our team in 2015.  She owns a Lhaso Apso named Harley. In her free time she enjoys motorcycle riding and volunteering at the Humane Society. In prior careers, Allison has been employed as a bartender for over twenty years and as a fashion merchandiser for Calvin Klein.


  • Client Service

    Jamie S.

    Jamie has worked as an evening/weekend client service representative at CSAH for 6 years. She and her husband have a dog and 2 cats, Colby, Comet and Diego. 

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