Client Services

  • Client Service

    Fran and Kelly *

    Kelly and Fran both joined Castle Shannon in 2006.


  • Client Service

    Keith C.
    School: Everest Technical School, Pharmacy Technician

    Keith is the Assistant Client Service Supervisor at VCA Castle Shannon. He joined our staff in 2010. Keith has worked in the Pharmacy as well as the front desk. He is a father and a grandfather. In his spare time, Keith enjoys traveling and playing video games. 


  • Client Service

    Lisa C.

    Lisa has been with VCA Castle Shannon since 2009. Lisa and her partner, Michael, have four cats: Demon, Hemi, Scamper and Walter. She enjoys car shows and outdoor events in her time off. 


  • Client Service

    Melissa C.

    Melissa began her career with VCA in 2005, she is the Client Service Supervisor. Her previous position was in retail management. Melissa and her son Cayden live in Whitehall. The family has a dog, Akaya, and 2 cats, Doodlez, and Toodlez.


  • Client Service

    Alaina E.

    Alaina joined VCA Castle Shannon in 2014. She has four children and three dogs ( Gwen, Florida/Georgia Line, and Max). In her spare time she enjoys anything outdoors including hiking and fishing.


  • Client Service

    Kerry K.
    Veterinary Tech School: Vet Tech Institute

    Kerry is a 2014 graduate of the Vet Tech Institute. She has an American Bulldog, and a pit bull. Also two cats ( Silas and Luca). In her spare time she enjoys movies and watching Sons of Anarchy. 


  • Client Service

    Kelly M.

    Kelly joined our staff in 2013. She and her husband, Danny have an Australian Shepherd Mix named Koda. She recently moved back to Pittsburgh from Florida. In her spare time, Kelly likes to read. 


  • Client Service

    Jamie S.

    Jamie has worked as an evening/weekend client service representative at CSAH for 6 years. She and her husband have a dog and 2 cats, Colby, Comet and Diego. 

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