Client Services

  • Client Service Manager

    Sarah Howes

    Sarah came to Brookline Animal Hospital in September, 2009. Originally from the South Shore, she moved to Boston for a change of scenery after graduating from the University of Rhode Island with her Bachelors Degree in Veterinary Science. Sarah is always a friendly face at the front desk and raises the bar on customer service.

    Though not currently living with any animals of her own, Sarah cares for her family’s two Labrador Retrievers, Guster and Wyatt.

  • Client Service

    Mary Jane Eavenson
    School: Washington College, BA

    Mary Jane joined the team at VCA Brookline Animal Hospital over 20 years ago. She attended Washington College in Chestertown, Maryland where she started an equine riding club. Mary Jane comes from a long line of veterinarians, with four of her relatives having practiced veterinary medicine as DVM's. Mary Jane lives locally with her parakeet, Jingle Bell.

  • Client Service

    Annie Hawkins

    Annie is a student at Northeastern and loves animal. She joined the VCA Brookline team in January of 2016. Annie is from Northern New Jersey but has loved living in Boston since she moved here in 2012.  Annie has many years of customer service experience and hopes to be remain in customer service after graduation.  Her family has two dogs with big personalities, Charlie and Moxie. 

  • Client Service

    Jillian Hubbard
    School: Northeastern University

    Jillian Hubbard is a second year student at Northeastern University completing a six-month co-op learning experience at VCA Brookline Animal Hospital. Jill is studying biology and hopes to study veterinary medicine in the future. Jill has two cats, Licorice and Luna, back home in New Jersey.

  • Client Service

    Jessi Jaffe
    School: Salem State College, BA

    Jessi joined the team at VCA Brookline Animal Hospital in May of 2010. A certified pharmacy technician, she rediscovered her love of animals when her Newfoundland, Xander, and Border Collie, Boo, entered her life. Jessi brought with her an extensive customer service background and a strong willingness and desire to learn. She lives locally with her fiance and their two furry "kids". Her hobbies include Live-Action Roleplaying, costume and mask-making, and volunteering for a dog rescue.