Client Services

  • Client Service

    Brenda Needels

    Hello!  My name is Brenda and I am the owner of 2 dogs and 3 cats.  The dogs are Rerun (a Westie), Cookie (a Jack Russell Terrier) and the cats are Oliver, Penelope and Phoebe.   I am from Ohio and I have worked in the veterinary field off and on over a period of 12 years.  I took classes in Ohio in the veterinary field, but feel that I have found my place as a client service representative.  I am still working with animals and enjoy meeting all the clients and their fur babies.  In the past I have also volunteered at the Humane Society of Hancock County in Ohio and was volunteer of the year in 1999 and that's where I got my first cat.! I was never a cat person until I met him!  They say you should enjoy what you do and animals put a smile on my face every day.  This is why I have chosen this field.  Why not smile everyday when you come to work?

  • Client Service

    Alexa Pakes

    My name is Alexa and I have worked at VCA Briarcliff for about a year. I graduated from the University of Nebraska in Lincoln and moved to Florida a little over 2 years ago.  I thoroughly enjoy every day I come into work because I love working with animals and meeting their owners. Originally I started off as a client here and after seeing how well the doctors treated my pets, as well as getting to know everyone that worked here, I thought it would be a great place to work as I figure out what I want to be when I grow up:) My husband and I have three adopted pit bulls that are our everything and in my free time I volunteer with the local rescue "Pit Sisters".