Client Services

  • Client Service Manager

    Brittany Evans


  • Client Service Manager

    Patricia Kosta

    Pat went to law school and received her Paralegal degree before deciding that she wanted to work in the veterinary field instead. She has always loved animals and went to work for a couple of veterinary hospitals, both small and large animal. In 2005, she joined the team at VCA Bradshaw Animal Hospital as a Client Service Representative (CSR) before being promoted into a supervisorial position as a CSR Manager a few months later. Pat oversees our evening CSR team.

    Outside of work, Pat enjoys breeding and showing horses and traveling. She shares her home and property with many animals, including Chihuahuas and lots of horses.
     


  • Client Service Manager

    Nikki Thomas

    Nikki always knew she wanted to work in the veterinary field. She loves animals and loves helping people, so being in customer service at a veterinary hospital is the best of both worlds. Nikki started working at VCA Bradshaw Animal Hospital in 1998 as a Client Service Representative (CSR). Over 10 years ago, she moved into a supervisorial position as a CSR Manager, overseeing the day CSR team. She is also currently our Referral Coordinator, so you can ask to speak with her if you need any information regarding referrals.

    Nikki loves the employees and clients at VCA Bradshaw. Her close friendships are built here, and she loves the family feeling. Outside of work, Nikki enjoys spending time with family and friends, horseback riding, gardening, crafting, cooking, going on vacation (especially spending time on the beach). She has 3 dogs, a cat, 4 rats, 2 snakes, and a Chinese water dragon.
     


  • Client Service

    Léa M

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