VCA Boston Road Animal Hospital Customer Testimonials

We value feedback from our clients. Please share your story with us by writing a testimonial.

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-Cogoli Family from South Barre, MA
Pet Name: Frankie

On Saturday night we thought that we were going to lose our baby Frankie, a 4 yr old boxer. We rushed to Boston Road, a place we had never been with no hopes for his survival. When we arrived I have never been treated so wonderfully. They took such great care of our dog and were able to save his life. Many dogs do not survive a bloat like Frankie's but the vet and surgeon, along with the wonderful staff took care of him, and us. I am forever going to be thankful for them. Even though my baby isn't home yet, I know he is in the best care and I cannot wait to bring him home tomorrow. Many thanks and well wishes to all of you!

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hungry puppy

-Rachelle from Gloucester, MA
Pet Name: Jaeger

I live out of town and was visiting over the weekend with my puppy, who, before our 2hr drive out to the Springfield area, had gotten into my pantry (aka: ate a ton of stuff he shouldn't have, including enough raisins to sink a battle ship). I was worried after he displayed some signs of being more than just a little belly-ache. The vets and techs (and all other staff, for that matter) at VCA on Boston Rd were SO WONDERFUL. Despite being insanely busy when we arrived after 11pm on a Friday night, they took us in, showed us that they cared and were concerned, continued to update me with every little thing as the weekend poured on and he was kept for 48 hr surveillance. I received calls from numerous people at the office, including the vets themselves. They were so polite, sympathetic and gave him the best care. He was visibly happy, despite his physical pains, and I just want to say thank you so so so very much for making this all that much easier to bear. We will definitely stop by for a visit next time I'm in the area!

Awesome care and super staff

-Jennifer from Chicopee, MA
Pet Name: Sallyman

I had to bring in one of my cats (Sallyman) who was not eating and had a fever. I found the staff from the front desk to the technicians and the Veterinarians to be so wonderful that mere words cannot do them justice. Not only were they all complete professionals but also extremely kind caring and patient not only with my cat but with me as well. They worked with me to develop a plan of care that not only worked best for my cat but for my budget as well. As pet owners we hate to bring up the fact that something may cost more than we can handle as we feel ashamed about our personal finances and that we will be cast as bad people. I was never made to feel bad because I chose one course of action over another. To sum it all up if your looking for excellent care for your pet with kind and wonderful people look no further. VCA Boston Road Animal Hospital is the place for you.

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Best Staff Ever

-Suzanne Corriveau from West Springfield, MA
Pet Name: Beni Corriveau

I had an emergency with my baby boy Beni (dog) and the staff at VCA Boston Rd. was to caring and treated me with such respect. It was one of my worst days ever because I ended up losing my baby due to cancer. The staff was there helping me through each step. Great people working there and great care given to my baby.

Best care by excellent Veterinarians

-Derek Cole from Springfield, MA
Pet Name: Casper

We brought our beloved boxer in after he went blind and suffered a severe balance problem. He was diagnosed with a brain tumor. Surgery and chemo were not an option.We sadly decided to put him to sleep. Everyone there was so supportive and caring. They even sent a sympathy card. I would highly recommend this hospital to everyone.