Client Services

  • Receptionist Supervisor

    Jenny Franco

    After spending most of her life living in New York City where she managed an exclusive dog hotel and spa, Jenny relocated to San Diego in 2012.  Shortly after moving to San Diego she became a part of the VCA Bonita Family.  She loves helping people and their furry friends.  When she is not working she spends her time with her best friend, Juliet, an 8 year old Lhasa Apso.


  • Receptionist

    Ruby Cruz


  • Receptionist

    Suzanne Deuel


  • Receptionist

    Sue Edmonston


  • Receptionist

    Paula Richards

    Paula was born in Rhode Island and moved to Chula Vista in 1954.  She has been married for 25 years and considers her pets her children.  She has a chihuahua named Penny and a Tuxedo cat named Molly.  Paula enjoys working with the public and has worked in the medical field for many years.  Paula believes that working at VCA allows her to have the best of both worlds, working with people, animals and making a difference with great medical care.  She considers herself truly blessed. 


  • Receptionist

    Carol Surprenant

    Carol joined our team in 2014 after retiring from the Human Resources Department at the Cajon Valley school district. Being retired gives her the opportunity to have a job she not only likes but fulfills her love of animals. She currently has a dog, 2 cats, and a horse. 

CLOSE CLOSE