We value feedback from our clients. Please share your story with us by writing a testimonial.
One Great Big THANK YOU-Patrisia from Henderson, NV
Pet Name: KC CARRILLO
We are new to NV. and we were in the process of closing on our home in September. We didn't know where to take our Papillon KC to have him boarded for a day. We went into a pet store and asked them if they day boarded dogs and the said they did not, but for us to call VCA BLACK MOUNTAIN ANIMAL HOSPITAL. Oh what a wonderful place to take your precious animal to. They have day care, Vets, grooming and everyone was so gracious. Although, I live closer to an animal hospital, I would never think of going anywhere else for services. Thank you to the staff, Doctors, grooming experts for making my KC feel loved and special.
Amazing Staff-Kim from Las Vegas, NV
Pet Name: Clover
I had to have my baby's leg amputated. It was heart breaking to have to do this, but I am so grateful to Dr. Wynn and his staff. They were gracious, kind and comforting to me and my dog. My baby is doing very well even with the loss of her "kickstand," as one staff called it :) I recommend this Hospital with a thankful heart!
Avery-Lindsay from Las Vegas, NV
Pet Name: Avery
About a month ago my dog Avery was diagnosed with Osteosarcoma. Dr. Fuentes was very kind and understanding when delivering the news. He was patient with us and answered all our questions surrounding the diagnosis. Avery had surgery to amputate the site of the cancer. He is doing so well!!
We came to the low cost shot clinic and all the staff was happy to see how well he was doing.
I am moving to Washington during the summer and Dr. Winn and the Hospital Manager made sure he had all the preventative vaccines to keep his immune system up! We are so grateful for all they have done for us and hope our Avery enjoys his new home in Washington for a long while!!
Thank You to EVERYONE!!! You have all been so wonderful!!
Thank you-Girl Scouts from Henderson, NV
Dear Dr. Winn & Dawn,
Thank you for giving our girl scout troop a tour of your hospital. We learned so much about being a veterinarian.
The gift of your time is greatly appreciated.
Girl Scout Troop 221
Thank You for making our baby better-Dorinda, Sara,Ramon,Leonardo from Las Vegas, NV
Pet Name: Prof Trewlany
We are ever so grateful to Dr. Winn and his dedicated staff for making our Prof Trewlany feel better.
About a week ago we came home and saw our precious member of our family acting weird, so we did not think much about it as cats have so many different personalities. But when I came home the following day and was beginning to feed our 4 legged family members we noticed that her right ear was swollen and was different. So I watched her and she began to hide and not want to come out and play and such, but being like one of my children but of the 4 legged kind I knew I had to do something for her, so I proceeded to take her to VCA Black Mountain and we saw Dr. Winn, he knew exactly what to do and how to make her all better. We brought her home and instantly we have see a total difference in our Prof Trewlany, even though her little ear has it's stitches and all that on it, she has began to be our playful baby once again.
Thank you Dr. Winn and staff once again for making our Prof Trewlany all better. You have definitely become the families 4 legged Dr.
Thank you from the Coronado Family
Mr. E-Saandra Depizzo from Henderson, NV
Pet Name: Mr.E
We called 20 minutes before closing time and they told us to come right in with our cat of 12 years. We were new to the community and had never been to this vet. They met us at the door and gave our cat exceptional care. It was the end of a long day for them but they were so wonderful to us and so accommodating. Thanks to all of you from the DePizzos and Mr. E!!!!
So caring and thoughtful-Janice Kardos from Henderson, NV
Pet Name: Wylee
My husband Dave and I should have wrote this a long time ago. Our pets have been coming to Black Mountain for over 10 years. We lost our dear Wylee suddenly last year (5/25/2011) while he was in surgery. What we thought would be the removal of a benign tumor on his spleen identified several cancerous ones engulfing his liver. We opted to not let him wake up. There was nothing that could be done. Needless to say we were devastated. Wylee was a sweet, very shy chocolate lab that we adored. Dr Fuentes and his staff were gracious, kind and very in-tune with our overwhelming and sudden grief. Dr. Fuentes was able to ease Wylee's fear of strangers and he was able to gain his trust. We can't thank them enough. We won't trust our babies with any other veterinary clinic and hope Dr Fuentes will be there for a very long time!
Adoption of TAZ after run over-Richard (Top) Swank from Henderson, NV
Pet Name: TAZ
First off -- Thanks to Dr. Winn, Dawn and rest of Staff at the Hospital, for the excellent care TAZ received, after being run over on the Highway. Dawn called me, to let me know they had a GSP that was in recovery & would soon be up for adoption. I went down and saw her with her right rear leg in a cast, her lower jaw wired up & various bruises and contusion. Discussed cost involved, and was informed that there would be NO cost to me for any immediate or follow-up services. TAZ was released a week later & has recovered completely. The care and attention given to TAZ while there was outstanding -- Thanks again, to ALL that were involved in her recovery, placement with us, and be aware that I am constantly telling people of your services/concern and friendliness over the past 30 years, with all our previous K-9 companions, which now includes TAZ.
Buster-Molly from Henderson, NV
Pet Name: Buster
My basset hound has been diagnosed with diabetes. I am so thankful to Dr. Bennett and her patience with me and Buster. The entire staff made me feel welcome since I visited often.
I have been taking my animals to VCA Black Mtn Animal Hospital for about 20 years. Thank you to everyone for your dedication and kindness for the animals.
My poor baby-Tammy Storrie from Henderson, NV
Pet Name: Mandy
I rescued Mandy a golden 2 years ago. Now she is happy and very spoiled. HOWEVER, in her first two years before she suffered many illness. Allergies is terrible and had never been treated. She is so afraid of many people. Dr. Fuentes has treated her with kid gloves and I cannot imagine anyone else touching my precious girl. Thank you Dr. Fuentes for your compassion and understanding with Mandy.