Client Services

  • Receptionist Supervisor

    Jaime H.

    Jaime is our Reception Supervisor, she has been with Baybrook since 2000. She is originally from New Jersey, but has resided in CT since attending college at Southern CT. Even though Jaime doesn't have any pets of her own at this time, she love sharing the joy & excitement with our clients when they bring in their new puppies & kittens. When Jaime is not at work, she like spending time with her family, working in her yard and anything to do with the Jets & the Mets!   


  • Receptionist

    Katy D.

    Katy has been working at VCA Baybrook Animal Hospital as a receptionist since May of 2012. She has lived in CT all her life and attended UMASS where she earned her bachelors degree in Anthropology. When she is not working, she enjoys spending time with her 2 sons and her dog Coco.


  • Receptionist

    Vicki F.

    Vicki has been a receptionist at VCA Baybrook Animal Hospital since 2012. She is originally from Brooklyn NY, but now resides in Fairfield, CT. Vicki is currently attending school with the goals of earning her Veterinary Technician certification. When Vicki isn't spending time with her fiance & her son, she enjoys photography and hiking. She currently has 2 dogs, Jakks and Taz and 1 cat, Ziva. What Vicki likes most about her job at Baybrook is interacting with the pets and clients and how each day is a different learning experience.


  • Receptionist

    Jenna L.

    Jenna has been a receptionist with Baybrook since 2014. She was born and raised in West Haven, CT. Jenna has 2 cats, Shadow & Vito, 2 dogs, Bruno & Brasco and 1 turtle, Tootle. She also has 1 daughter, Gianna & 1 son, Michael. Jenna loves to do dog walking and pet sitting. Her favorite part of her job at Baybrook is the interaction with the wonderful animals and their owners. She loves to get to know the animals different personalities. Jenna would like to become a veterinarian and open a rescue for cats & dogs.     


  • Receptionist

    Julie P.


  • Receptionist

    Kelly S.

    Kelly has been a receptionist at Baybrook since 2011. She has resided in West Haven all her life. She has 4 children and 1 dog named Tonka, he is a Bordeaux Mastiff. He is a BIG boy. Kelly's favorite part of her job is interacting with out clients and their pets. When Kelly is not working or spending time with her beautiful family, she enjoys vacations & crafts.   

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