Client Services

  • Client Service

    Lindsey Conrey

    Lindsey became a member of VCA Bal-Coeur team in 2013. She is a Client Service Representative and also works in our grooming department. She started grooming about 5 years ago and did her training through a pet store.  She is currently in school working towards her associate’s degree in hopes of furthering her career.  In her spare time, she enjoys spending time with friends, family, and most of all, her three fur babies Libby, Max, and Keebler.


  • Client Service

    Shelly Gotwalt

    Shelly joined our front staff team in July 2012 with a decade of experience in veterinary medicine.  She grew up in Michigan and moved to Missouri in 2011. She volunteers for a shelter near her home in St. Ann, often fostering dogs for them. She has one very energetic dog and two sweet cats of her own.  She enjoys riding with her boyfriend on his motorcycle and reading books.


  • Client Service

    Kate Gray

    Kate has been a part of our staff since 2003.  She grew up in Iowa and loves the Hawkeyes!  She has 2 beloved dogs and enjoys reading, writing, and photography, to name a few things; however, animals are her true passion.

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