Client Services

  • Receptionist Supervisor

    Julie Bigalbal

    Julie joined the clinic in May 2011, with previous experience. She was born and raised in Jacksonville, and has been married since 2010. She has two cats, Dash and Sweetie.

    I love taking care of the animals (especially cats!) and working to make sure owners are best informed. Julie

  • Receptionist


    Pam has been living in Jacksonville since 2005, starting at the clinic that year. She has an Akita-mix named Benjamin, and two tabby cats (Daisy and Tiger). She has a daughter that attends UNF, and her husband works at FSCJ!

    I love having a job I can walk to; I have always been fascinated by cats and I am thankful the hospital gives me an opportunity to work with them. Pam

  • Receptionist

    Crystal Cochran

    Crystal is a Florida girl who has grown up with cats, dogs, horses and pigs. She loves being outside in the Florida Sunshine when she isn't working.

    I started working at VCA Augustine Loretto Animal Hospital in July of 2014. This is truly a dream job for me. The chance to work with animals big and small is such an inspiration. I have always loved animals , having the opportunity to help make them well is such a wonderful experience. I have 3 dogs that are my spoiled little babies. They are what make my day so great and are so awesome to come home to everyday. Crystal

  • Receptionist

    Morgan Credeur

    Morgan was born and raised in Jacksonville ,but her roots take her back to the bayous of Louisiana. She started working here is 2014 and enjoys her job because she get to interact with clients and their pets.

    Hey, I'm Morgan, I was raised right her in the Sunshine state. My love for animals began when I was young and grew the more I interacted with them. There isn't a job that could suit me better, working here at the animal hospital. It is a blessing in my eyes. I fell right into the honey pot! Morgan

  • Receptionist

    Lucinda Montgomery
    School: Unversity of North Florida, BA (History), Dental Certified

    Lucinda moved from the Orlando-area in 2006, and started at the clinic as a technician, but now works as both tech and receptionist. Lucinda is a 2013 graduate from UNF, but wishes to never stop learning! She enjoys SCUBA diving, travel, and hanging with her awesome German Shepherd Dog (Anja), and fluffy kitty, Yahtzee.

    I love being able to see medicine help any animal in need; all creatures (great and small) are very important to me! Lucinda

  • Receptionist

    Gayle Weston

    Gayle start working at VCA Augustine Loretto Animal Hospital in October 2014. She loves all animals from the furry, scaly, feathered and even to the slimy. She has one kitty cat and several chickens, but tells us there is plenty of room for more creatures.

    I love working here because I want to be a part of helping animals live longer and healthier lives. Gayle