VCA Arboretum View Animal Hospital

Testimonials

We value feedback from our clients. Please share your story with us by writing a testimonial.

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  • Norman's Story

    -Kathleen and John Leigh from La Grange, IL
    Pet Name: Norman Leigh

    Pet Image We were fortunate to be introduced to Dr. Galvao by our regular vet, who felt that Norman’s complex medical problems (pneumonia, asthma, acid reflux, and ciliary agenesis) should be treated by a specialist at Arboretum View Animal Hospital. Dr. Galvao is a caring and compassionate dog guy. When we first met him, he sat on the floor – not in a chair – to bond with Norman while we explained his symptoms. Dr. Galvao took quite a bit of time to explain in layman terms what he suspected and what testing procedures and treatment Norman would undergo. We felt that he was a straight shooter who answered our questions in detail. Norman’s treatment required many medications given over weeks at home and accompanied by our observations of his progress. We had many email exchanges with Dr. Galvao during these weeks when we needed guidance, and he provided lengthy, detailed replies, often late in the evening when he probably was at home. Norman now is doing great and we know he received the best care available in the Chicago area. Our thanks go to Dr. Galvao and the wonderful staff at Arboretum View!


  • Thanks

    -Pam from LaGrange Park, IL
    Pet Name: Bennett

    Thank you for once again for taking care of our PWD this weekend for what we considered an emergency.



    In the past 8 years, we have relied on Arboretum View for emergency treatment a number of times on weekends and evenings when we didn't think waiting was advisable. Your staff has always been concerned and caring and always recommended the best possible treatment.



    It is a real comfort to pet owners to know that you are there to address our immediate concerns where our pets are concerned.


  • Best Decision I made for my Dog

    -Jeanne De Vita from Westchester, IL
    Pet Name: Spike

    After 8 years taking my dog to only two vets, when I found out my dog might need major surgery, I decided to shop around for a vet with not only the best experience, but also a price that seemed reasonable.

    A friend recommended Arboretum View so I scheduled an appointment and met Dr. Todd Gray. That decision was the best one I have ever made for my dog--perhaps only second to deciding never to take him to any other vet again!

    Dr. Gray is thorough, patient, and emphasizes education. He wants to make sure YOU (the pet parent) make the decision that is right for your pet and your family's budget, and he lays out options with clear explanations. He explains price estimates line by line and invites questions about anything, and answers questions about anything. It may seem like a simple thing, but too often I feel that vets and human health providers are either trying to sell you on something or not listening to what you say at all.

    My dog ended up having two surgical procedures and a tooth cleaning with Dr. Grey in one day. The tumor biopsy revealed a malignancy so we were then referred to a staff oncologist. From there we were given options and cost information.

    Since moving to Arboretum View two years ago, my "senior" dog (age ten) has had other health issues come up, and Arboretum View staff and Dr. Gray in particular have been excellent every step.

    I highly recommend them for every pet owner. The fact that they have a 25 hour emergency clinic is also very very nice. Every time I take my dog in I see pets with all types of injuries and illnesses--these docs can handle everything from routine wellness and vaccines to cancer.

    I highly recommend them!


  • Thank you

    -Judy from Woodridge, IL
    Pet Name: Sarina

    Thank you for the care and compassion you all showed when we had to say goodbye to our beloved Sarina. You made it easier for us.


  • Consistently Good Care

    -Jefferson P. from North Riverside, IL
    Pet Name: Shadow

    Staff takes care of my pet friends as seriously as I do and compared to my wife I am ambivalent. No one who knows me will ever say I am ambivalent. So it makes it possible for me to tell my wife how her best cat pal of 22 years has been treated and puts her anxiety at ease. Thanks.


  • professionals

    -Pat Koperczak from chicago, IL
    Pet Name: Banjo

    Dr. Birle and the staff our all wonderful, they saved my son Banjo.


  • Most compassionate place ever

    -Mary from Romeoville, IL
    Pet Name: Roxie

    My Rottie 10 1/2 years old became suddenly ill. I had taken her here years before. Turned out it was cancer. The staff and doctors couldn't have been better to me and my baby. They only did necessary tests to evaluate her condition. My family and I got to stay with her as long as we wanted to say our goodbyes. I don't remember the doctors name, but I've never been shown the compassion from a vet like she gave. She cried with us. They made one of the toughest days of my life a little easier. Thank you all.


  • Many Thanks

    -Lisa from Trempealeau, WI
    Pet Name: Spud

    Pet Image We were visiting from out of town over Christmas and our Lab, Spud, ate a pound of dark chocolates late Christmas Eve. We were so grateful that your facility was open and he could get the needed treatment immediately. Thanks so much to Dr. Yen and the technician at the desk (sorry didn't get your name) for your professional care and positive, welcoming attitudes. I was also relieved that the costs were very reasonable. Spud is doing well now.

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Specialty Care

Sometimes sick or injured pets need the care of a veterinary medical specialist. When that happens, VCA specialty hospitals work closely with the general practitioner veterinarians who refer cases to us in order to provide seamless veterinary care to your pet. When your pet is facing any kind of serious illness or injury, our specialty referral hospitals will provide the compassionate and expert care your beloved pet needs.

Our goal is to make sure that when you and your pet are in need that you have access to board certified specialists who are up to date on the very latest developments in their field. In our state of the art hospitals, our specialists also have access to the most sophisticated diagnostic and treatment tools and techniques from ultrasonography and endoscopy to CAT scans and even MRI.

As part of the VCA family, we have over 83 specialty hospitals across the US and Canada which provide referral specialty care, so there may be one near you. Our specialized services include: behavior, cardiology, critical care, dentistry, dermatology, integrative medicine, internal medicine, neurology, oncology, ophthalmology, radiology, rehabilitation, reproduction, and surgery.

Find a VCA Specialty Care Animal Hospital near you:

 

See all VCA Animal Hospitals >

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Emergency Care

Your emergency needs can be met right here at our hospital.
VCA Arboretum View Animal Hospital provides 24 hour emergency veterinary care, 7 days a week, 365 days a year. Emergency veterinarians, veterinary technicians and/or veterinary assistants are on staff 24 hours a day.

Please call us at 630-963-0424. We are located at 2551 Warrenville Road. Downers Grove, IL 60515.

We provide the highest standard in veterinary emergency and critical care services. We are trained and equipped to perform a variety of emergency surgeries and procedures. We provide the highest standards of pain management. Emergency internal medicine consultations, including full diagnostics, are available.

Please call or come in immediately if you feel your pet is having an emergency or needs after-hours care.
 

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