Client Services

  • Client Service Manager

    Kaetryn Williams-Barnard

    Kat joined the VCA Animal Medical Center team as Client Service Supervisor in March 2013. Kat has a B.S. in Experiential Ed/Psychology and a background in providing excellent client service. During a work day, Kat enjoys the interactions with both clients and their furry family members. Kat's responsibility includes ensuring a great experience for every family that is cared for here at VCA Animal Medical Center.

    In her downtime, Kat enjoys horseback riding, rock climbing, art, and traveling. Her family consists of three horses - Higholer Fanfare, Metrical, and Opal. She also enjoys spending time with her smaller canine companion, Jolie Anne.


  • Client Service

    Carly C.

    Carly joined the VCA Animal Medical Center team in June of 2014. Carly has her B.S. in Marine Biology and A.S. in Small Vessel Operations from the Maine Maritime Academy. She brings versitile client service experience and a upbeat attitude the hospital! Her favorite thing about working here at VCA Animal Medical Center is getting to know the clients and patients while making their veterinary experience a positive one!

    Carly currently lives in Auburn, NH with her special needs feline best friend, Bunny. Bunny was diagnosed here at VCA Animal Medical Center with the rare Manx Syndrome. In her off time, Carly enjoys being on the water and at the beach. Carly is developing a plan for the future, but is looking forward to growing and developing a career within veterinary medicine here at VCA Animal Medical Center.


  • Client Service

    Kerrie F.

    Kerrie joined the VCA Animal Medical Center in April 2014 as a Client Service Representative. Kerrie joined the team with previous client care experience in the veterinary environment and bring a warm and inviting presence to our front desk. Kerrie's favorite thing about working for VCA Animal Medical Center is helping clients and their pets have  smooth and pleasant visit.

    When not working, Kerrie enjoys gardening, swimming, spending time at the beach, and playing on her local Softball team.


  • Client Service

    Emily H.

    Emily has been with VCA Animal Medical Center since August 2005. She has two crazy pugs, Nellie and Brody, two very affectionate cats, Bailey and Piggy, and one very happy Betta fish named Clyde. Emily and her husband recently had a baby girl and she is eager to share her love of nature and animals with her daughter. When asked about working for VCA AMC, Emily is eager to exclaim:
    "I am a huge fan of all of our awesome clients and I LOVE my job!"

    When she is not working or trying to be the best new mother of all time, Emily is on vacation in the White Mountains or Moosehead Lake. Someday she would like to buy a house in the middle of the woods and teach her daughter to appreciate wildlife and nature.


  • Client Service

    Emily M.

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